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Copeland Chevrolet Hyannis - Service Center

Hyannis, MA

4.3
628 Reviews
Call Service Center (508) 859-9668

628 Reviews of Copeland Chevrolet Hyannis - Service Center

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July 20, 2025

Professional, courteous, efficient, and pleasant my experience with Copeland Chevrolet purchasing my truck and having it serviced, both have been a pleasure. More

by jamessargent3095
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
Report | Print
July 12, 2025

Great service as service was fast and efficient, helpful and friendly staff. Professional too. Thank you! More

by Ekam
Recommend Dealer
Yes
Employees Worked With
Bill Sullivan.
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June 28, 2025

Work done was excellent . The service was very good.Accomodations of being picked up was helpful.Punctuality and a lot of accomodations . More

by nicholasntapalis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark workedc with me from service
Report | Print
Jul 09, 2025 -

Copeland Chevrolet Hyannis responded

Thank you for the 5-star review and kind words! So glad that the service team was able to help make things just a little bit easier these days! We appreciate your support! Bryan Scarpellini - Managing Partner

June 28, 2025

Very friendly service staff. I called last minute for an oil change and they accommodated me and got it done More

by SERVICE79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Report | Print
Jul 09, 2025 -

Copeland Chevrolet Hyannis responded

Thank you for the 5-star service review! So happy that our service team was able to assist and get you back on the road! Have a great summer!!! Bryan Scarpellini - Managing Partner

June 21, 2025

The service I received was great. The man that assisted me was knowledgeable. I didn’t wait long. Overall good experience More

by Gotem57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
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Jul 09, 2025 -

Copeland Chevrolet Hyannis responded

We love our 5-star reviews but not as much as we appreciate your support! Thanks for everything and glad to see that the service team was able to help make this service experience a quick one! Bryan Scarpellini - Managing Partner

June 20, 2025

You didn’t fix my abs brake issue code. And you haven’t gotten back to me about it as you promised. Service didn’t call me , I had to call service 3 times to get information. My truck was More

by Eddiemarek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hephzibah
Report | Print
Jul 09, 2025 -

Copeland Chevrolet Hyannis responded

Sorry Eddie that we missed the mark on this visit. I understand that H may have reached out to help get this taken care of for you. Please feel free to reach out to me directly should we still have any loose ends remaining on this repair. We appreciate your feedback and letting us know. Bryan Scarpellini - Managing Partner

June 20, 2025

We are from Maine and had a screw in the tire of our Colorado pickup and needed it fixed to go home. They removed the screw, repaired the tire . Took us right in and no charge. Awesome More

by Mcagg001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Report | Print
Jul 09, 2025 -

Copeland Chevrolet Hyannis responded

We love our Colorado owners and happy to help! We hope to see you again when you're in need of service. Bryan Scarpellini - Managing Partner

June 08, 2025

The service was outstanding and follow up was excellent. Special shot out to Craig the service manager. More

by stevecdiaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McCarthy
Report | Print
Jun 12, 2025 -

Copeland Chevrolet Hyannis responded

Thank you Steve! Glad to see that Craig and the Service Team were able to help make this a good service experience. Bryan Scarpellini - Managing Partner

June 08, 2025

Staff went out of their way to take care of me . Service was done in a professional and timely manner . More

by Glennthoffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
H and Bella
Report | Print
Jun 12, 2025 -

Copeland Chevrolet Hyannis responded

Thank you Glenn for your 5-star review! We appreciate you and your support! Bryan Scarpellini - Managing Partner

May 30, 2025

The service department is very uncommunicative. It took me five calls to get a bill for services rendered. More

by punkwilliker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hephzibah Harris
Report | Print
Jun 03, 2025 -

Copeland Chevrolet Hyannis responded

Thank you for your feedback. I'm sorry that this visit didn't live up to the standards that our customers have come to normally expect on each visit. I'd love to access your records and look for how we could better identify areas of opportunity. Should you be willing to share your information so that I may look into this further for you, please reach out at your convenience. Bryan Scarpellini - Managing Partner

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