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Copeland Subaru Hyannis
Hyannis, MA
1,622 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,622 reviews
November 23, 2025
I was impressed with the speed of the warranty job. Had a thermo control valve failure at 25,000 miles and six years. Called Monday morning and had it towed there that afternoon. They started right i Had a thermo control valve failure at 25,000 miles and six years. Called Monday morning and had it towed there that afternoon. They started right in, and I picked it up Tues afternoon! If I didn't do my own maintenance, they'd see a lot more of me, for sure. More
by courtdebby
Employees Worked With
Essence
November 22, 2025
yes i didn't buy my Outback from Copland but that was because of Covid, I had to go off the Cape. My seat still doesn't work right after many visits to fix the problem. It's an electrical problem that no because of Covid, I had to go off the Cape. My seat still doesn't work right after many visits to fix the problem. It's an electrical problem that no body knows how to fix. I will never buy another Subaru! More
by pcford58
Employees Worked With
many different employees have tried to help
November 22, 2025
It cost 190 to evaluate a power steering problem. Estimate was 4000 and decided to wait. I took it to a local mechanic and he fixed a 4000 problem for 150. It was the belt that turns the pump. I w Estimate was 4000 and decided to wait. I took it to a local mechanic and he fixed a 4000 problem for 150. It was the belt that turns the pump. I will never go back to this dealership. More
by David Miller
Employees Worked With
Service greeters
November 21, 2025
Michele was professional, pleasant and easy to talk with about the car. She communicated what was going on and my options. A great asset to the dealership. about the car. She communicated what was going on and my options. A great asset to the dealership. More
by Brewmont
Employees Worked With
Michele
November 21, 2025
My experience at this location is great Essence does everything that is needed and quickly outstanding I would always come to get work on my car or buy a car everything that is needed and quickly outstanding I would always come to get work on my car or buy a car More
by Mel
Employees Worked With
Essence Mahoney
November 16, 2025
This is the second new Subaru Forester I have purchased from George in the last 5 years. My trade-in was sold sight unseen to another customer who had the same absolute trust in the brand, dealership, and from George in the last 5 years. My trade-in was sold sight unseen to another customer who had the same absolute trust in the brand, dealership, and quality of the service team at Copeland. The transaction was as easy and stress-free as the first time. I am now the proud owner of a state-of-the-art hybrid that is a joy to drive. More
by Happy Customer
Employees Worked With
George Costa
