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Copeland Subaru Hyannis

Hyannis, MA

4.9
1,533 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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95 Falmouth Rd

Hyannis, MA

02601

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Showing 1,533 reviews

August 25, 2025

This is my second time purchasing a vehicle at this dealership! George was incredibly helpful, kind and patient. I refer all of my friends and family to Copeland and to George! More

by tran.shera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Costa, Packy Foreskin and CJ
August 25, 2025

This Dealership, especially service rep. Essence, has always serviced my 2014 Forester in a timely and professional manner. They always have my best interest in mind. More

by moonwater312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence, service Rep.
August 24, 2025

Good morning, Essence. It was nice meeting you the day we purchased our Subaru and working with Michelle when I came in to have a strap installed on the hatchback. The serv More

by audreyb326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence and Michelle
Aug 25, 2025 -

Copeland Subaru Hyannis responded

Hi Audrey, thank you for taking the time to share your feedback. We’re glad to hear your experiences with Essence and Michelle were positive, and we appreciate your business here at Copeland Subaru Hyannis. However, we apologize for any confusion regarding pricing and installation details. Your feedback is invaluable and we will address this internally. Please feel free to reach out to us if you have any further questions. Bryan Scarpellini Managing Partner

August 24, 2025

The atmosphere was very friendly and everyone was extremely helpful when I went to lease my first car. More

by Mich
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam, Patrick, Brian
Aug 25, 2025 -

Copeland Subaru Hyannis responded

Hi Mich, thank you for choosing Copeland Subaru Hyannis and for sharing your first leasing experience! We're so happy to have you in our automotive family and look forward to seeing you next time! Bryan Scarpellini Managing Partner

August 22, 2025

Excellent service very trustworthy don't have any more to say just filling in the words. More

by marshside
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
Aug 25, 2025 -

Copeland Subaru Hyannis responded

This is fantastic to hear you had a great visit to Copeland Subaru Hyannis! Thank you for the five stars! Bryan Scarpellini Managing Partner

August 22, 2025

It was a Great Experience working with George at the dealership! Both he and Keith worked out a deal that helped he get out of a negative equity situation and allow me to drive a vehicle that meets my More

by Peter V
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George, Keith and Patrick
Aug 25, 2025 -

Copeland Subaru Hyannis responded

Hi Peter! We're glad George and Keith could assist you in finding the right vehicle at Copeland Subaru Hyannis. We appreciate your business and wish you safe travels ahead! Bryan Scarpellini Managing Partner

August 22, 2025

Car had to be towed there because if wheel problem. Fixed same day for no charge under warranty. More

by drdavidrosenfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle?
Aug 25, 2025 -

Copeland Subaru Hyannis responded

We’re glad you had a great experience at Copeland Subaru Hyannis! Thanks for the five stars! Bryan Scarpellini Managing Partner

August 22, 2025

I am new to Copeland Subaru and would highly recommend Copeland for their honesty, straightfowardness, professionalism and above all top notch workmanship in the Service Dept, including their can-do attit More

by Ann Tremer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norman in Service and Emily and Elgin in Parts.
Aug 25, 2025 -

Copeland Subaru Hyannis responded

Ann, thank you for choosing Copeland Subaru Hyannis and sharing your feedback! We are thrilled to hear that our team has provided excellent assistance from sales to service. Take care and we'll see you next time! Best, Bryan Scarpellini Managing Partner

August 22, 2025

Very good service @ communications. Workmanship is excellent. Check in/out procedure is seemless and easy More

by John A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Aug 25, 2025 -

Copeland Subaru Hyannis responded

John, thank you for reviewing the Copeland Subaru Hyannis team! We hope to serve you again in the future. Take care! Bryan Scarpellini Managing Partner

August 22, 2025

Great service, Jess let me drop off the night before for a 4 wheel tire upgrade More

by pwechter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jess
Aug 25, 2025 -

Copeland Subaru Hyannis responded

This is fantastic to hear! Thank you for rating Copeland Subaru Hyannis five stars! Bryan Scarpellini Managing Partner

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