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Copeland Subaru Hyannis

Hyannis, MA

4.8
1,042 Reviews

95 Falmouth Rd

Hyannis, MA

02601

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1,042 Reviews of Copeland Subaru Hyannis

June 16, 2024

Customer oriented. Job completed to plan. Satisfactory communication. I will be back again. Scheduling appointment was smooth. Knowledgeable scheduler. More

by pavicks
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
June 15, 2024

Always a pleasure as the service staff is very nice. They review what they'll be doing and stick to schedule More

by barbwingardner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
June 15, 2024

The people are very nice, the waiting area is comfortable, and the restrooms are clean More

by barbwingardner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
June 13, 2024

Always a great experience with the staff and the service. Convenient new location right in Hyannis. More

by Sophie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney
Jun 14, 2024 -

Copeland Subaru Hyannis responded

We're happy to hear you enjoy visiting us, Sophie! Thank you for being our loyal customer! - Copeland Subaru Hyannis

June 13, 2024

The entire buying process was very easy and didn’t feel pressured. The trade in process was easy using Instant Cash Offer and the trade in value was very fair and was honored by the dealership. A great buy More

by jailerross
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Fortin, Chris DaCosta, Justin Phillips
Jun 14, 2024 -

Copeland Subaru Hyannis responded

We're delighted to hear that the buying and trade-in process was smooth for you at Copeland Subaru Hyannis. Thanks for sharing your positive experience! Enjoy your new vehicle! Bryan Scarpellni Managing Partner

June 12, 2024

My expiration with Patrick at Copeland was positive. He was attentive and helpful throughout the process. I am slowly getting used to my new Subaru. More

by Moe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Fortin
Jun 12, 2024 -

Copeland Subaru Hyannis responded

Moe, we're glad to hear Patrick provided attentive and helpful service at Copeland Subaru Hyannis. Enjoy getting acquainted with your new Subaru! Bryan Scarpellni - Managing Partner - (508) 534-2144

June 12, 2024

Copeland Subaru has a very nice new facility. They have a knowledgeable and friendly staff. More

by CapeSue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Fortin
Jun 12, 2024 -

Copeland Subaru Hyannis responded

Thank you for the awesome feedback! We appreciate your support and look forward to your next visit with us here at Copeland Subaru Hyannis!

June 12, 2024

Salesman Patrick Fortin tried every way to give me a deal I was happy with. More

by Bob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Fortin
Jun 12, 2024 -

Copeland Subaru Hyannis responded

Thank you for the great review, Bob! We're happy to hear Patrick worked hard to make sure you were satisfied and we hope you won't hesitate to reach out if our Copeland Subaru Hyannis team can be of service again in the future. Enjoy your new vehicle! Best, Bryan Scarpellni Managing Partner

June 12, 2024

Easy to schedule an appt. and good communication throughout the process. I particularly liked the text notification with photographs for suggested and necessary work. More

by Porvis4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney
Jun 13, 2024 -

Copeland Subaru Hyannis responded

Thanks for sharing your experience! We're glad to hear that the scheduling and communication process was smooth at Copeland Subaru Hyannis. Those text notifications with photos are designed to keep you informed, so it's great to know they were helpful!

June 11, 2024

Professional, knowledgeable, accommodating Maxwell was so knowledgeable about the cars we were interested in buying. More

by Molly
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris DaCosta, Bryan Scarpellini, Max Martin-Simmons
Jun 11, 2024 -

Copeland Subaru Hyannis responded

Molly, thanks for highlighting Maxwell's expertise and the accommodating service you received at Copeland Subaru Hyannis. We appreciate your feedback! Best, Bryan Scarpellni Managing Partner

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