Back

Copeland Subaru Hyannis - Service Center

Hyannis, MA

4.9
924 Reviews

924 Reviews of Copeland Subaru Hyannis - Service Center

Sort by
August 25, 2025

This Dealership, especially service rep. Essence, has always serviced my 2014 Forester in a timely and professional manner. They always have my best interest in mind. More

by moonwater312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence, service Rep.
August 24, 2025

Good morning, Essence. It was nice meeting you the day we purchased our Subaru and working with Michelle when I came in to have a strap installed on the hatchback. The serv More

by audreyb326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence and Michelle
Aug 25, 2025 -

Copeland Subaru Hyannis responded

Hi Audrey, thank you for taking the time to share your feedback. We’re glad to hear your experiences with Essence and Michelle were positive, and we appreciate your business here at Copeland Subaru Hyannis. However, we apologize for any confusion regarding pricing and installation details. Your feedback is invaluable and we will address this internally. Please feel free to reach out to us if you have any further questions. Bryan Scarpellini Managing Partner

August 22, 2025

Excellent service very trustworthy don't have any more to say just filling in the words. More

by marshside
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
Aug 25, 2025 -

Copeland Subaru Hyannis responded

This is fantastic to hear you had a great visit to Copeland Subaru Hyannis! Thank you for the five stars! Bryan Scarpellini Managing Partner

August 22, 2025

Car had to be towed there because if wheel problem. Fixed same day for no charge under warranty. More

by drdavidrosenfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle?
Aug 25, 2025 -

Copeland Subaru Hyannis responded

We’re glad you had a great experience at Copeland Subaru Hyannis! Thanks for the five stars! Bryan Scarpellini Managing Partner

August 22, 2025

I am new to Copeland Subaru and would highly recommend Copeland for their honesty, straightfowardness, professionalism and above all top notch workmanship in the Service Dept, including their can-do attit More

by Ann Tremer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norman in Service and Emily and Elgin in Parts.
Aug 25, 2025 -

Copeland Subaru Hyannis responded

Ann, thank you for choosing Copeland Subaru Hyannis and sharing your feedback! We are thrilled to hear that our team has provided excellent assistance from sales to service. Take care and we'll see you next time! Best, Bryan Scarpellini Managing Partner

August 22, 2025

Very good service @ communications. Workmanship is excellent. Check in/out procedure is seemless and easy More

by John A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Aug 25, 2025 -

Copeland Subaru Hyannis responded

John, thank you for reviewing the Copeland Subaru Hyannis team! We hope to serve you again in the future. Take care! Bryan Scarpellini Managing Partner

August 22, 2025

Great service, Jess let me drop off the night before for a 4 wheel tire upgrade More

by pwechter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jess
Aug 25, 2025 -

Copeland Subaru Hyannis responded

This is fantastic to hear! Thank you for rating Copeland Subaru Hyannis five stars! Bryan Scarpellini Managing Partner

August 22, 2025

Excellent communications and service . Yout reps were outstanding ad and great representatives of your dealership More

by Alan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle and another young lady
Aug 25, 2025 -

Copeland Subaru Hyannis responded

Alan, thank you for sharing your outstanding feedback about our team! We appreciate you choosing Copeland Subaru Hyannis and look forward to assisting you in the future. Safe travels! Best, Bryan Scarpellini Managing Partner

August 22, 2025

Great place for service and sales, very knowledgeable staff. Cole and Essence are great people to work with along with Robert in sales. More

by pdtram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole, Essence,Robert
Aug 25, 2025 -

Copeland Subaru Hyannis responded

Thank you for your kind words! We will be sure to pass along your shoutouts to Cole, Essence, and Robert. Your feedback is very much appreciated by everyone here at Copeland Subaru Hyannis. See you next time! Best, Bryan Scarpellini Managing Partner

August 10, 2025

He is excellent. I have dealt with him many times always exceptional.. he's compassionate, knowledgeable, friendly and accommodating. More

by RR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Aug 12, 2025 -

Copeland Subaru Hyannis responded

Thank you for the glowing review! We love to hear you've had such positive experiences with our team. We look forward to welcoming you back to Copeland Subaru Hyannis next time! Best, Bryan Scarpellini Managing Partner

1
...