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Copeland Subaru Hyannis

Hyannis, MA

4.9
1,469 Reviews

95 Falmouth Rd

Hyannis, MA

02601

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1,469 Reviews of Copeland Subaru Hyannis

May 30, 2025

have been coming to the dealership for maintenance for years. happy with their work so far More

by 2019Outback
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Semple
May 30, 2025

Prompt service and works with customer to meet their needs. Very courteous and good natured. Facility is clean and beverages and snacks offered while you wait for you car to be serviced. More

by lems17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin, Essence Mahoney, Cole Semple
May 30, 2025 -

Copeland Subaru Hyannis responded

Thank you for sharing your experience with Copeland Subaru Hyannis! We're delighted to hear that our team provided prompt and courteous service and that you enjoyed the amenities during your visit. We appreciate your feedback! Bryan Scarpellini Managing Partner

May 30, 2025

Excellent customer service and support! Quick response to any issue and follow up to resolve any problem! More

by tylrmills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian , Michelle Martin, Essence Mahoney
May 30, 2025 -

Copeland Subaru Hyannis responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Copeland Subaru Hyannis provided excellent service and support. If there's anything else we can assist with, feel free to reach out! Bryan Scarpellini Managing Partner

May 30, 2025

The whole experience in dealing with the dealership staff was outstanding From my inital return call from CJ to Tristan to Patrick was speedy and seamless. Great group, great experience. More

by Kay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CJ; Tristan, Patrick Fortin
May 27, 2025

From the moment I walked through the door, Robert Wayburn impressed me with the sincerity of his attention. Every step of the way, from all my repeat visits (ADHD indecision!) through the purchasing process More

by natestudio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Normand Lamarre, Robert Wayburn
May 28, 2025 -

Copeland Subaru Hyannis responded

Hi Nate, we're delighted to hear that Robert and Normand provided such attentive service during your visits to Copeland Subaru Hyannis. It's wonderful knowing our team's dedication made a positive impact on your experience. Enjoy every moment with your new car! Bryan Scarpellini - Managing Partner - (508) 534-2144

May 26, 2025

They do a great job on my car and they are very nice and it is a nice dealership More

by reddog1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
May 26, 2025 -

Copeland Subaru Hyannis responded

Hi Red! Thank you for leaving us this five-star review and for your kind words about our service team at Copeland Subaru Hyannis! We'll see you next time! Bryan Scarpellini - Managing Partner - (508) 534-2144

May 24, 2025

My husband and I had a wonderful experience at the Subaru dealer. It was very easy to buy a secondhand car and George Costa is awesome. He was very attentive. Seems like the whole crew at Copeland Subaru is More

by nanscape
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Costa, Patrick Fortin
May 26, 2025 -

Copeland Subaru Hyannis responded

We're delighted to hear that you and your husband had a great experience with George and the team at Copeland Subaru Hyannis! It's fantastic to know our crew made buying a secondhand car easy for you. Thank you for choosing us!

May 23, 2025

We live on an island, so scheduling service calls requires both the dealership and the ferry boat. Copeland has always been very flexible with scheduling us, as they understand the logistics of isla More

by jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Cole Semple
May 26, 2025 -

Copeland Subaru Hyannis responded

Hi Jack! It's wonderful to hear that Copeland Subaru Hyannis has been accommodating with your unique scheduling needs and provided excellent service. Congratulations on your third Subaru, the Solterra! We appreciate your continued trust in us. Bryan Scarpellini - Managing Partner - (508) 534-2144

May 23, 2025

The staff was very friendly. The appointment was on time and it did not take a long wait to get my car back. More

by Bronxman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris DaCosta, Bryan Scarpellini, Patrick Packenham, Michelle Martin, Tristan Lai-Santos, Essence Mahoney, Cole Semple
May 26, 2025 -

Copeland Subaru Hyannis responded

Hi Bronxman! We're delighted to hear that our team at Copeland Subaru Hyannis provided you with a timely and friendly experience. Thanks for sharing your feedback! Bryan Scarpellini - Managing Partner - (508) 534-2144

May 20, 2025

I was on the cape for my son’s golf tournament, and noticed that the “check engine” light went on. I called Copeland Subaru that morning. Cole directed me to come in and have the Forester tested. The t More

by Mhart2131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager, Cole Semple
May 20, 2025 -

Copeland Subaru Hyannis responded

We're delighted to hear that Cole and the team at Copeland Subaru Hyannis were able to assist you promptly during your visit. It's great knowing we could get you back on the road quickly with a fixed Forester, allowing you to enjoy your son's golf tournament stress-free. Safe travels home! Best, Bryan Scarpellini Managing Partner

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