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Cortese Ford Lincoln

Rochester, NY

4.6
2,393 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales. At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price! Free CarFax reports! Free online trade evaluatiions! Get Pre-Approved financing in seconds! Over 1,000 vehicles to choose from! Same day delivery! Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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2452-2500 West Henrietta Road

Rochester, NY

14623

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Showing 2,393 reviews

December 26, 2025

DV helped me choose my replacement tires. He helped with the price match and rebate process. Vehicle delivered when promised. More

by MJLavelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Van Orden
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2025

I had a great experience. I worked with Wayne Rainey and he was fantastic with securing me with a new vehicle and getting me financed. I would definitely recommend him and Co More

by LoveMyCar
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne Rainey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Sneddon
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2025

Dealer had my car for a week and could not resolve the issue, pulled the car and took it to Orleans Ford, issue was resolved in 1 day. More

by GUINNIS
Service Price Transparency
Workmanship
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Recommend Dealer
No
Employees Worked With
Darren Van Orden
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2025

Cortese addresses my service needs professionally and with care. They make it easy too with concierge service and mobile service. Lounge at the dealership is comfortable, spacious and great for remote wo More

by e.harrington
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Paxton
Dec 08, 2025 -

Cortese Ford Lincoln responded

We are grateful for your business...and the 5 stars

December 06, 2025

Great dealership, very easy to work with, very good service, answered every question we had More

by esteemclean
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Sneddon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryce
Dec 08, 2025 -

Cortese Ford Lincoln responded

Thank you we appreciate you.

December 02, 2025

Cortese recently picked up my Explorer which need both rear wheel bearings replaced. That pick-up and delivery service is so convenient. My vehicle was returned in perfect working condition, as it has al More

by kkane18
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Michelle Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2025 -

Cortese Ford Lincoln responded

The kind words mean a lot...thanks for your business.

November 24, 2025

Very professional and easy to work with. Communicates very well and is very helpful and polite. More

by phl56
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Zach
Nov 26, 2025 -

Cortese Ford Lincoln responded

Hello and thank you for your business and the great feedback.

November 21, 2025

I rely on them for my car needs and they don’t disappoint. Both sales and service departments are easy to work with! More

by cditzel
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Not sure of the gentleman at the service desk…he’s great!
November 20, 2025

Service is always professional and friendly always seems to be on time definitely would recommend. More

by Gobills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Van Orden
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2025

Great service. Darren was very helpful in getting my vehicle fixed. Thank you very nuch More

by amerk95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Osier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Van Orden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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