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Cortese Ford Lincoln
Rochester, NY
2,404 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
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Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 2,404 reviews
April 06, 2026
Difficult to drop off truck…little room to maneuver and only one door. Facility was old, waiting room was disgustingly out dated and just plain nasty. Purchasing a vehicle means the customer purchases the only one door. Facility was old, waiting room was disgustingly out dated and just plain nasty. Purchasing a vehicle means the customer purchases the support and service facility as well. I will not lease another Ford as this is the second outdated, filthy service facility provided by Ford during this lease. Toyota and Honda have excellent service facilities. As for the actual service… mediocre at best. No safety feedback report, denied the availability of transportation which I needed twice. Truck didn’t have interior protection mats during “servicing” More
by spascuzzi1
Verified CustomerEmployees Worked With
Zach
April 02, 2026
everything was great I didn't get my rewards points found out. they had the wrong email so Zach changed it and now I'm getting my points he was very professional out. they had the wrong email so Zach changed it and now I'm getting my points he was very professional More
by TAFTROBIN22
Employees Worked With
zack
March 18, 2026
Can't say enough good things about this dealership! I had such a great experience with Cortese Ford in Rochester NY I went right back for to buy 2 additional trucks to update some of our fleet vehicles I had such a great experience with Cortese Ford in Rochester NY I went right back for to buy 2 additional trucks to update some of our fleet vehicles More
by John M
March 16, 2026
As always, Cortese Ford provided quick, efficient, and proficient service to my vehicle. I will continue to bring my service needs to Cortese. proficient service to my vehicle. I will continue to bring my service needs to Cortese. More
by tez14623
Employees Worked With
March 02, 2026
I had an excellent experience at Cortese Lincoln! ! My salesman Rico actually listened to my needs and took very good care of me. I felt like I was in good hands from the very beginning ! ! My salesman Rico actually listened to my needs and took very good care of me. I felt like I was in good hands from the very beginning ! More
by johnpiecuch3
Employees Worked With
Rico
February 26, 2026
The employees here are always professional and courteous. They help me without fail every time I need any assistance. This is an update to my already stellar review of this location, I feel it’s necessary to They help me without fail every time I need any assistance. This is an update to my already stellar review of this location, I feel it’s necessary to commend the service staff. Especially Joe Coon who personally reaches out to me with updates and handles my truck with superb care. I cannot express enough how grateful I am for how professional and friendly the staff is! 12/5 stars!! ⭐️ More
by erickgordon77
Employees Worked With
Joe Coon
February 23, 2026
Great service! ! Timely and professional. The team is great to work with. Thanks for your help. ! Timely and professional. The team is great to work with. Thanks for your help. More
by ndiggsoglesby
Employees Worked With
February 17, 2026
The work as completed well and I have had no issues since. It did take a bit longer than expected and cost a bit more than expected but you can tell that Cortese cares about their customer service. since. It did take a bit longer than expected and cost a bit more than expected but you can tell that Cortese cares about their customer service. More
by JACATL
Employees Worked With
Joe Coon
January 15, 2026
Very convenient for me to drop off my vehicle and come back later here around close, so that's what I always do. Prices are always in line with what I expect; that is to say on the higher side of average back later here around close, so that's what I always do. Prices are always in line with what I expect; that is to say on the higher side of average but not too bad or anything like that. They always call if something is discovered and needs repairs, and so far they've been great for maintenance and basic repairs on my vehicles. More
by sch5387
Employees Worked With
January 12, 2026
The service department as always is very professional. Darren, in particular, is caring and understanding Darren, in particular, is caring and understanding More
by red380
Employees Worked With
