Corwin Ford Spokane

Darren Gardner was excellent! Great initial contact w Darren. We told him we were not buying as we were simply looking. He was quite patient and gave us all of the time we needed t Great initial contact w Darren. We told him we were not buying as we were simply looking. He was quite patient and gave us all of the time we needed to drive two different 2016 Edge models. We did not feel any pressure during our next two visits; and ultimately bought our Edge Sport in large part because of Darren's professionalism. We would highly recommend both Gus Johnson and Darren Gardner to all who ask. More

Simple and Easy We called in about an e-price and Nate was waiting for us when we arrived. He had the keys ready for a test drive right away and he wasn't pushy at al We called in about an e-price and Nate was waiting for us when we arrived. He had the keys ready for a test drive right away and he wasn't pushy at all. The car was clean and ran well so we went inside to hear the numbers and were pleasantly surprised. They took our old car in as a trade and we financed the rest. Ann in the finance office was very friendly and knowledgeable. We will go back to Gus Johnson Ford for our next vehicle purchase! More

Knowledgeable and straight forward Lance, the salesman, was able to answer most if not all of my questions about the particular car I was interested in. I am sometimes uneasy dealing wi Lance, the salesman, was able to answer most if not all of my questions about the particular car I was interested in. I am sometimes uneasy dealing with sales staff. I felt like he dealt with me straight-up, that is to say no BS answers or pressure. I got the car with the options I wanted at a good price and felt very well taken care of. More

Great service! I lov the fact that I went in for oil change & squeaky brakes. Thought I'd have to get brakes but it was just dust. They don't try to sell you what yo I lov the fact that I went in for oil change & squeaky brakes. Thought I'd have to get brakes but it was just dust. They don't try to sell you what you don't need! Very knowledgeable and friendly staff. More

Great place to do business! Great place to do business with. Sam, Dan and John are the most knowledgeable people in Spokane area. Always get the best service at Gus Johnson Ford Great place to do business with. Sam, Dan and John are the most knowledgeable people in Spokane area. Always get the best service at Gus Johnson Ford. If you want your car fixed right trust them! More

Great experience I returned to the store 11 minutes after closing. Instead of asking to come back the next day, I was kindly greeted and the staff stayed so I could d I returned to the store 11 minutes after closing. Instead of asking to come back the next day, I was kindly greeted and the staff stayed so I could drive my new car home. That is what I call going above and beyond!! More

Avoid! Gus Johnson Ford is not a dealership from which you want to be purchasing your vehicle – the owner and employees of this dealership are dishonest and Gus Johnson Ford is not a dealership from which you want to be purchasing your vehicle – the owner and employees of this dealership are dishonest and do not care in the least about their customers. My daughter is asthmatic and cannot tolerate cigarette smoke, so when looking for a vehicle I make sure that it is non – smoking. After test driving a 2013 Ford Edge I noticed that it had a strong odor in the vehicle, but the salesman assured me that this was just the scent of cleaning solution (that would air out) and that the vehicle had never been smoked in. Since my current car keeps breaking down I decided to purchase this vehicle, against by better judgment. After a couple days, the car sure did air out, leaving only the smell of tobacco behind. Furthermore, my daughter had an asthma attack after spending about 20 minutes in the car, making this vehicle useless to me. After contacting Gus Johnson Ford about this issue they offered me to detail and clean the car interior, which did absolutely nothing about the smell. Then they offered to exchange the Edge for a similar “non-smoking” vehicle, however all except one that they showed me also stank of tobacco. Finally they showed me one Edge (a former Enterprise rental) that was odor free, but then demanded that I pay an additional $6000 since this Edge had 4000 less miles on it, which is laughable since you could drive a rental car that many miles in only a few days (for the cost of $500 or less). Furthermore, I noticed that another Edge that was parked next to one that they showed me had a damaged exterior and when I asked the why Gus Johnson Ford had damaged cars on their lot, the salesman replied that this car was from an insurance auto auction and that they still needed to fix it. So chances are that you will receive a formerly wrecked vehicle if you purchase a used car from Gus Johnson Ford. Given the blatant dishonesty and the utterly reprehensible behavior of the sales staff, it would not be surprising at all if Gus Johnson Ford would sell you a vehicle with other defects that will end up costing you thousands of dollars extra to fix in the long run or could even endanger the life of you family. One final thing that I would like to add is that when I told one of the salesmen that I would post a negative review online about my experience at Gus Johnson Ford, he just laughed and replied that for every bad review that they receive, Gus Johnson Ford will have ten friends or family post fake five star reviews. In hindsight, it is quite obvious that the positive reviews of Gus Johnson Ford have been written by paid shills since most of them are very brief and lack detail or mention specific employees by name, who were probably the ones that actually wrote those reviews. As another reviewer stated, there should be negative five star rating option available specifically for Gus Johnson Ford. More

Great experience! I've never bought a new car and both of our vehicles broke down the same week. Needless to say I needed something immediately. I was looking at leasin I've never bought a new car and both of our vehicles broke down the same week. Needless to say I needed something immediately. I was looking at leasing and was referred to Scott and Shannon. Quick and painless. Hit my target payment and down so I was in a new car the next day. Scott even took the time to go through EVERY option on my new car and help me set everything up and answer my questions. Thank you so much! More

Great Car Buying Experience! Saw the car advertised on line and decided to set up a test drive. Came in drove it, bought it, love it. Sale Rep was very friendly and extremely kn Saw the car advertised on line and decided to set up a test drive. Came in drove it, bought it, love it. Sale Rep was very friendly and extremely knowledgeable. This was a fast, no hassle deal. More

Sales and Sevice was exceptional. Best dealership in the area! Friendly service people, sales staff are excellent too. I would not go anywhere else for a vehicle. Gus Johnson is the Best dealership in the area! Friendly service people, sales staff are excellent too. I would not go anywhere else for a vehicle. Gus Johnson is the premier dealership for supporting the local community and for fast friendly expert service! More