Corwin Ford of Springfield - Service Center

Traveling home to Pennsylvania, our truck broke down on the interstate highway and was towed to Corwin Ford, having been recommended by the towing serviceman. Things did not go as I had hoped they would an the interstate highway and was towed to Corwin Ford, having been recommended by the towing serviceman. Things did not go as I had hoped they would and subsequently it was deemed that the truck could not be repaired in a timely and cost effective way. Subsequently, we had to purchase a vehicle for the remainder of our trip home. At the recommendation of the salesman, we chose the Jeep. The sale went smoothly and we were on the road again in two days. Thanks again to the Service Rep (Andy), the Service Technician, Sales Rep (Rich) and Finance Rep (Justin). More

Such a mix up on my scheduled service. Pick up person was very set with wrong information. Argumentative. I didn't send my car with him the first trip because of this. Second pick up pe Pick up person was very set with wrong information. Argumentative. I didn't send my car with him the first trip because of this. Second pick up person was great! It just should not have gotten to a second pick up person. More

Appointments are easy to make. Service time is excellent. Quality of service is excellent. Service advisor is very knowledgeable and easy to work with. Service time is excellent. Quality of service is excellent. Service advisor is very knowledgeable and easy to work with. More

Great service department! They are quick and thorough. The staff at the desk explain what your vehicle needs and the time/cost involved. They are quick and thorough. The staff at the desk explain what your vehicle needs and the time/cost involved. More

Charles Booker was fantastic and wanted to help any way he could. There some issues with getting all the work done I wanted. he could. There some issues with getting all the work done I wanted. More

Mike Arnott was outstanding in getting my wife’ s car in while on vacation and dealing with my dealership to resolve the situation with payment while on vacation and dealing with my dealership to resolve the situation with payment More

Service good as expected at a Ford dealership but expensive! Almost makes me want to go to a neighborhood shop to get work done. Analyzer alone was $189. Almost $200 for plugging in and reading a com expensive! Almost makes me want to go to a neighborhood shop to get work done. Analyzer alone was $189. Almost $200 for plugging in and reading a computer. Analysis, airflow sensor and air filter $645!! More

I was traveling from out of town and needed a service. They were able to tell what services were needed and they were able to complete the repairs in the time they said. Excellent Service They were able to tell what services were needed and they were able to complete the repairs in the time they said. Excellent Service More

Service very good. On time keeps me updated on what service my car needs. Great On time keeps me updated on what service my car needs. Great More

I received Awesome service with Corwin Ford . Harley was my contact and I am very pleased with his help . Felt comfortable there . I definitely recommend them . Harley listened and fixed my ca Harley was my contact and I am very pleased with his help . Felt comfortable there . I definitely recommend them . Harley listened and fixed my car in a timely manner . Will definitely go back when I need to . More