Corwin Ford of Springfield - Service Center

Got me scheduled for a wheel alignment the next day I was in and out pretty quick also in and out pretty quick also More

When I dropped my truck off I told the gentleman I just need an oil change not the works of anything. He goes no problem. When I pick up my truck I see that it’s more expensive than usual and they charged need an oil change not the works of anything. He goes no problem. When I pick up my truck I see that it’s more expensive than usual and they charged me for the works after I specifically told them I didn’t want it. Terrible customer service More

They listened,gave their input and gave their thoughts, very professional!! Appeared eager to assist very professional!! Appeared eager to assist More

We arrived on time and our Service Advisor, Adrienne Elkins, immediately took care of us. Our vehicle was ready in the time that was quoted. We also had a kayak rack installed from the accessory dept Elkins, immediately took care of us. Our vehicle was ready in the time that was quoted. We also had a kayak rack installed from the accessory dept. and we are pleased with that also. More

I have been very pleased with the service department for many years. I always feel that I can trust you to do the work you say you did to keep my Ford running. Thanks. many years. I always feel that I can trust you to do the work you say you did to keep my Ford running. Thanks. More

Great service, on time, up front with any additional cost and professional. Could not ask for more. and professional. Could not ask for more. More

Purchased a used Ford F-150 in Oct 2021 from Corwin Ford in Springfield, Mo. and immediately had shifting problems. Would not come out of park. Called sales person who said we would have to schedule with se in Springfield, Mo. and immediately had shifting problems. Would not come out of park. Called sales person who said we would have to schedule with service dept. Made appt. and when we arrived this morning from our home in Joplin, Mo. were told they wouldn’t even be able to look at it for several days even though we had appt. and had described problem when appt. was made. We also discovered upon inspecting the car 2-3 weeks ago that there was rusted out holes in bottom edge of vehicle on both sides of cab that had been skillfully painted over. Paint was very fresh. Talked with sales manager this morning who arranged to get vehicle looked at and diagnosed while we waited. Was very evasive about the rust. Were told an hour later a new gear shift was needed at a cost of almost $800.00. Estimated cost of rust repair is about $1800.00 as two quarter panel sections will have to be cut out, replaced and painted. Tried to talk with sales manager after being informed of gearshift repair cost. He knew we were waiting on him and avoided us.We are now looking at an additional $3000.00 is in cost over initial purchase price of $15,000.00. More

Have had nothing but great experiences with this dealership! Always kind and take care of my every need. dealership! Always kind and take care of my every need. More

Good people to deal with they go the extra mile to get you back on the road. I had a flat and had to have my car towed I let them know that I had to have my car that day because I have to be to work at 4: you back on the road. I had a flat and had to have my car towed I let them know that I had to have my car that day because I have to be to work at 4:00am and the service department made it happen More

Quick, friendly service. I bought my truck here and service it here. Will keep coming back. service it here. Will keep coming back. More