Corwin Ford of Springfield - Service Center

Everyone in the shop was professional, kind, courteous. They handled the business at hand the way it should be handled! Mike did a great job in keeping me informed and advise on up-and-coming maintenance They handled the business at hand the way it should be handled! Mike did a great job in keeping me informed and advise on up-and-coming maintenance! Thanks!! More

Everything was great I really appreciate the worker that helped me with my car they were great helped me with my car they were great More

Traveling from Florida to Omaha NE I found I needed a new water pump. I can’t thank Spencer and Ricky enough!!! They had me in and out in the time they said they would. All of the employees I met there were water pump. I can’t thank Spencer and Ricky enough!!! They had me in and out in the time they said they would. All of the employees I met there were great! However, as I said before, my hat is off to Spencer and Ricky!!! More

Paul provided exceptional service, making my car troubles much easier to handle. He instilled confidence by assuring me I was in capable hands, and he certainly delivered on that promise. Throughout the repa much easier to handle. He instilled confidence by assuring me I was in capable hands, and he certainly delivered on that promise. Throughout the repair journey, his communication was top-notch. He broke down the process in a clear manner, ensuring I understood each step, and he kept me informed regularly. Without a doubt, this was the most satisfying experience I've had with a service advisor at any dealership. While I hope to avoid further issues with my vehicle, knowing Paul is there to assist with any future repairs brings me peace of mind. More

Worst service I have ever had at a car dealership and I have bought 20-30 new vehicles in the past 10-15 years. I have always bought GM products but bought a 2023 Lincoln Navigator and if Corwin Ford is m have bought 20-30 new vehicles in the past 10-15 years. I have always bought GM products but bought a 2023 Lincoln Navigator and if Corwin Ford is my only option for service in Springfield MO I may never buy another Ford prodcut! More

Very poor service. I brought my truck in for a recall that took 2 weeks to schedule. I was told it would take a single day to complete and 10 days later and many phone I brought my truck in for a recall that took 2 weeks to schedule. I was told it would take a single day to complete and 10 days later and many phone calls I am getting my truck back in non operable condition. Long story short, the customer service and handling of this situation was extremely poor. I would not recommend this dealer! More

Took care of my service van very quickly and efficiently at a great price. Service advisor was quick to get a quote and kept me updated. Overall a great experience. at a great price. Service advisor was quick to get a quote and kept me updated. Overall a great experience. More

My appointment was on Tuesday and wasn’t looked at until Wednesday but never notify. Service advisor Paul had to leave multiple voicemails for updates as he had no desire to communicate in a timely fashion. Wednesday but never notify. Service advisor Paul had to leave multiple voicemails for updates as he had no desire to communicate in a timely fashion. Waited for parts to be delivered, which I completely understand that is out of dealership control but then they broke them placing them on and was forced to wait longer. I have bought 8 cars from Corwin and will never return here for service More

Scheduled a service due to a recall from Ford. Expected the car to be there all day. 4 hours later I was picking it up. Completely satisfied. Expected the car to be there all day. 4 hours later I was picking it up. Completely satisfied. More

The service advisor was very good, but the prices are very high for changing fluids in the differentials. Also, the constant selling of additional services does get to be tiresome, particularly when they very high for changing fluids in the differentials. Also, the constant selling of additional services does get to be tiresome, particularly when they don't match the service recommendations in the vehicle manual. You need to take in all of your records just to make sure they don't talk you into an extra service you just had 2 or 3 oil changes ago. More