Corwin Ford of Springfield - Service Center

I recently had warranty work performed at Corwin Ford and unfortunately there was an incident resulting in damage unrelated to the repair I was there for. Adrienne and Caleb couldn’t have been more professio unfortunately there was an incident resulting in damage unrelated to the repair I was there for. Adrienne and Caleb couldn’t have been more professional and both kept the lines of communication going throughout the process. Adrienne couldn’t have been more professional as she actually was the one that I originally regarding the damage as Caleb was out. I’m sure she was expecting a confrontation but there was none and I just felt like a customer being taken care of. Caleb picked things up from there and everything was resolved to my satisfaction. Both Caleb and Adrienne turned a potential negative into a net positive in the end. More

Great communication and they had my car in and out a lot sooner than expected sooner than expected More

The service department writers are exceptional and the services technicians got all issues resolved promptly services technicians got all issues resolved promptly More

The service advisor I had for the recall was awesome and great to deal with. My experience with the service department was great. Would not buy or sell with this dealer again though. great to deal with. My experience with the service department was great. Would not buy or sell with this dealer again though. More

The employees were very curteous and kept us informed of tyj progress pf the work. tyj progress pf the work. More

I've got my new Ford Ranger have almost 80000 miles on it Ford Tech said coolant went through a into the valve into the motor. When I bought my truck they sold me the best extended warranty money can buy so Ford Tech said coolant went through a into the valve into the motor. When I bought my truck they sold me the best extended warranty money can buy so I thought I had a pretty decent chance of being with a good company since Ford sells this for them. The technician said it needs a new motor a gasket went bad and let coolant into the motor. They said they had to wait on the insurance adjuster to come oprove the fix he said just change the top half of the motor the rest SHOULD BE OK. They wouldn't give me a car to drive because Corwin said they have none so I had to rent a car that I thought i was going to be reimbursed for but boy was I wrong. Conclusion don't bye vehicles from Corwin or Ford they will screw you in the end one way or another More

Appointment was easy to make, date & time that I needed. Check in was fast & easy. Kolten kept me informed of progress & any other areas I need to have looked at in the future. Check in was fast & easy. Kolten kept me informed of progress & any other areas I need to have looked at in the future. More

Vehicle was scheduled for an oil change. It take an hour and 45 minutes to receive their recommendations and then another 45 minutes to finish - total job was the works oil change and chang It take an hour and 45 minutes to receive their recommendations and then another 45 minutes to finish - total job was the works oil change and change air filters. More

Any time that I have come to Corwin Ford of Springfield, it's always great! Angel, my Service Representative, is always exceptional when it comes to keeping me informed as to what is happening with my Escap it's always great! Angel, my Service Representative, is always exceptional when it comes to keeping me informed as to what is happening with my Escape. I would recommend him and this dealership to anyone! More

Corwin Ford Springfield, MO has always gone above and beyond for me. I travel a lot and cannot always schedule an appointment. They always squeeze me in and get everything taken care of quickly and pro beyond for me. I travel a lot and cannot always schedule an appointment. They always squeeze me in and get everything taken care of quickly and professionally. More