Corwin Ford of Tri-Cities
Pasco, WA
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 9:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Should have been a 5 but my truck sat in lot for hours on Thursday with no call Thursday night that it was ready. I needed it to tow my boat Friday and found a way around that. Let him know I'd be by to pick Thursday with no call Thursday night that it was ready. I needed it to tow my boat Friday and found a way around that. Let him know I'd be by to pick it up Friday afternoon before hearing back it was ready. Great service other than that More
Awesome salesman, nice staff. Horrible detail on vehicle and zero attempt to correct issues with purchased vehicle. Horrible detail on vehicle and zero attempt to correct issues with purchased vehicle. More
Great service and always very helpful. Attentive and never pushy when it comes to suggestions. Attentive and never pushy when it comes to suggestions. More
Very fast service and friendly people. Was very easy to take in for service Hard working people Was very easy to take in for service Hard working people More
Great communication through out the process. I knew what was happening. The even determined I don't need a repair after all. I knew what was happening. The even determined I don't need a repair after all. More
I am not impressed with their service department. I had an explorer go in for transmission diagnostic and repair back in January. They did not find an issue for a couple weeks and my service advisor I had an explorer go in for transmission diagnostic and repair back in January. They did not find an issue for a couple weeks and my service advisor was not good at communicating and very hard to reach. The first diagnostic and repair was unwarranted and I was told it would fix the issue, it in indeed did not fix the issue and I was still going to be charged for it. Then came the second "diagnostic" that again did not solve the issue, mind you I'm still being charged for the first wrongful issue. Finally they get a third diagnosis of needing a whole new transmission, should've done from the start. 2 months it was in their shop and being wrongfully diagnosed just to be a transmission replacement at the end of it all and I still had to be $1600 out of pocket for the wrong diagnosis. On top of that, it sat in their yard for a long enough period for a mouse to find its way inside and leave poop everywhere and eat my kids $350 car seat. They also left me with 3 miles until empty on fuel. Do not go to corwin for any service. They do not care about their customers. More
Did a great job, quick and reliable service. Quick to let me know if anything was wrong. Quick to let me know if anything was wrong. More
Kevin was proactive and reached out to me ahead of the service, he made the interactions easy to navigate and laid out all the options for me clearly. Excellent experience. service, he made the interactions easy to navigate and laid out all the options for me clearly. Excellent experience. More
I had the best experience with Pablo in Sales. Very professional and diligent in find three new trucks for our company. As a business owner I appreciate his passion and knowledge in delivering gre Very professional and diligent in find three new trucks for our company. As a business owner I appreciate his passion and knowledge in delivering great service. More
Excellent customer service Very friendly and welcoming Fast and prompt service great follow through service welcoming Fast and prompt service great follow through service More



