Corwin Toyota Boulder

Absolute worst service experience I’ve ever had. Took 3 days to replace the ignition coil and connectors. Why you ask? Well the service manager and his team were off on Wed/Thur, so my car was not Took 3 days to replace the ignition coil and connectors. Why you ask? Well the service manager and his team were off on Wed/Thur, so my car was not attended to. What an absurd way to do business. I will never step foot on this property again,my bad,should’ve read the yelp reviews first. Horrible More

I would have given a higher rating, but you didn't answer my complaint of the previous rating which was that you would not answer my email concerning my lost Kindle which may have been left there and when I my complaint of the previous rating which was that you would not answer my email concerning my lost Kindle which may have been left there and when I tried to call, the phone rang busy all day More

Everyone was very nice and knowledgeable on cars and making everyone comfortable with all the construction going on. making everyone comfortable with all the construction going on. More

Vandy took amazing care of us when we bought our Rav4! We called ahead and put a deposit on one, and when it came in they let us know, we spent about 3 hours from start to finish with no issues and no has We called ahead and put a deposit on one, and when it came in they let us know, we spent about 3 hours from start to finish with no issues and no hassle! I would absolutely buy a car there over and over again and especially with Vandy! I was truly dreading the car buying process, but it was not at all what it used to be, it was great. And the customer service has been amazing even after the sale! More

I had a great experience buying a new 2022 Toyota Tundra through Townson at Corwin Toyota. Tough car market, low inventory and Townson helped me identify the truck I wanted, reserve it, great communication through Townson at Corwin Toyota. Tough car market, low inventory and Townson helped me identify the truck I wanted, reserve it, great communication during the shipment process and a fun day when the truck arrived. Townson was highly knowledgeable on the truck and it’s features, as well as the buying process. I will undoubtedly refer a friend to Townson, he is good guy. More

The experience has really gone downhill since Corwin bought out Larry H Miller. We took the car in and were told they needed to order parts. I tried via chat and voicemail to reach my service agent whil bought out Larry H Miller. We took the car in and were told they needed to order parts. I tried via chat and voicemail to reach my service agent while waiting for parts to ask a follow up question, because the problem was still happening even though they’d removed the offending bottom skid plate, but got no response. At the follow up, the customer service agent told us that the service people ordered the wrong parts, blamed them, and offered no apology. He also didn’t offer to rectify the situation or order the right parts, we were merely dismissed. So now we have the bottom piece of our 4Runner sitting in our garage, because they took it off and never put it back on. I don’t think at this point I should expect a call to rectify this. They also kept two of the hubcaps for our wheels during a former tire rotation and didn’t offer to fix it or accept responsibility when we asked to replace them. Overhearing conversations by the agents, Corwin does not treat them well and many are leaving. I think we will start driving over to Mountain States Toyota for service. Not looking good for this service center. More

Thought the price of the air filters was a little much and I think the picture they sent was of another dirty filter (we replaced ours less than 5k miles ago), but I didn't have time to do it myself, so p and I think the picture they sent was of another dirty filter (we replaced ours less than 5k miles ago), but I didn't have time to do it myself, so paid anyways. I only go for convenience sake. More

Great service and professionalism with their dealership undergoing a refresh. The one item I have a complaint on is that the 2022 Tundra has a known issue with the fuel gauge which we were not made aware undergoing a refresh. The one item I have a complaint on is that the 2022 Tundra has a known issue with the fuel gauge which we were not made aware of at the time of purchase and are now dealing with the fuel gauge not working right and it appears there is currently not a fix for this. More

Time of repair was not communicated well. I was told pick up would be in 5 or so hours when the work was listed on the plan at 10 hours. I could have left the vehicle overnight instead of han I was told pick up would be in 5 or so hours when the work was listed on the plan at 10 hours. I could have left the vehicle overnight instead of hanging around most of the day. More

Good and easy transaction. Reeve was helpful and made it quick for me, I drove far out to pick up the vehicle to so was nice getting in and out Reeve was helpful and made it quick for me, I drove far out to pick up the vehicle to so was nice getting in and out More