Coughlin Chevrolet Buick GMC of Newark
Newark, OH
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The service department had my vehicle for 15 days with minimal communications. Called to remind them going out of town and need vehicle. Picked up vehicle with no repairs as they are waiting on parts. minimal communications. Called to remind them going out of town and need vehicle. Picked up vehicle with no repairs as they are waiting on parts. More
Always very friendly and courteous when I have had my oil change. I also have an ASE Inspection completed as well. Brad always makes sure to explain any issues or replacements that I may need in the future change. I also have an ASE Inspection completed as well. Brad always makes sure to explain any issues or replacements that I may need in the future. More
I had the pleasure of working with Chad Chesron recently, and I can confidently say that he exceeded all of my expectations. From the moment we began our interaction, Chad displayed a deep understanding of h and I can confidently say that he exceeded all of my expectations. From the moment we began our interaction, Chad displayed a deep understanding of his products and services, as well as a genuine commitment to meeting my needs. His attention to detail and proactive approach were truly impressive. He took the time to listen carefully to my requirements, asking insightful questions to ensure he fully understood what I was looking for. This allowed him to provide tailored recommendations that perfectly aligned with my needs. What really set Chad apart was his willingness to go above and beyond. He was always available to answer questions, even outside of regular business hours, and he consistently followed up to ensure I was satisfied with each step of the process. His dedication to customer satisfaction is evident in the way he conducts business, and it made all the difference in my experience. Thanks to Chad’s exceptional service, I not only made a purchase I’m thrilled with, but I also feel confident knowing I have a trusted advisor for any future needs. I would highly recommend Chad Chesron to anyone looking for a knowledgeable, professional, and customer-focused salesman. He truly sets the standard for excellence in sales. More
I have coverage through Endurance, which covers just about any repair needed. They have parts to send, and the dealership was nice enough to allow them to send the parts needed. about any repair needed. They have parts to send, and the dealership was nice enough to allow them to send the parts needed. More
Very thorough and very smooth. All I encountered were polite professional and friendly. Went out of their way to ensure I knew what was happening. All I encountered were polite professional and friendly. Went out of their way to ensure I knew what was happening. More
Dropped in no-notice to look at cars for the spousal unit. Matt from sales joined us and he was very patient as we narrowed our selection options. We test drove two cars after about forty-five minutes o unit. Matt from sales joined us and he was very patient as we narrowed our selection options. We test drove two cars after about forty-five minutes of exploring. We re-attacked after lunch with a final test drive on the one she liked best. The Feds drive a lot of paperwork but the Newark Coughlin GMC dealership made it almost painless. Thanks Matt and the Coughlin Sales team! More
Staff understood my needs and diligently found the perfect vehicle for me. Great experience. Wonderful and friendly staff. 100% recommend. Thank you for the wonderful experience. perfect vehicle for me. Great experience. Wonderful and friendly staff. 100% recommend. Thank you for the wonderful experience. More