Coughlin Hyundai - Service Center

Excellent Service Dept. My car is a 2005 Hyundai XG 350. I know it's old, but I still love it! I've been going to Coughlin's Service Dept. for many years. They always get m My car is a 2005 Hyundai XG 350. I know it's old, but I still love it! I've been going to Coughlin's Service Dept. for many years. They always get me an appointment within a day or so. Their mechanics are spot on! I thought I was needing a pricey item for my old girl, and the mechanic thought it was something else that was much less money, and he was right! I trust only Coughlin and their team with my car! More

Service Departmen Took 2012 Genisis in for a/c issue. It was checked, coolant with dye added and $170 and I was out the door. Month later, not properly cooling again a Took 2012 Genisis in for a/c issue. It was checked, coolant with dye added and $170 and I was out the door. Month later, not properly cooling again and transmission was acting up. I have the certified used vehicle wrap around contact that covers almost everything for 10 years/100,000 miles. I have 66,500 miles on it and gave them the contract to review. Was told the condenser was cracked on a/c and warranty wouldn't cover it. They wanted over $600 to repair it. I told them I wasn't doing that right now. Then they said an adaptive valve needed reset on transmission. So, $117 later, I'm out the door again. Transmission was worse than it had been. Called them. They said it needed to relearn. Called the warranty dept, told them the whole story, and they told me the condenser is covered, even if it's cracked, and they were not contacted by service dept. to even check. They asked if I get post service surveys and I told them I don't. They found that very unusual. They told me I might want to get another service advisor, so my car is going to Columbus next week and after many years of doing business with them, I'm done. This car is a CPO and I have put only 11,000 miles on it since I bought it. I should not be having all these issues. More

Grade A Service As always, the service personnel were courteous. It was the 1st service on my new Rav4. The description of the work was provided and met with my expec As always, the service personnel were courteous. It was the 1st service on my new Rav4. The description of the work was provided and met with my expectation. No complaints at all. More

Service Department (5 Stars) The service department is outstanding. Found and diagnosed the problem with my New 2015 Tucson TPMS tire sensors and went that extra mile to make me h The service department is outstanding. Found and diagnosed the problem with my New 2015 Tucson TPMS tire sensors and went that extra mile to make me happy with my new Hyundai. After owning 2 Hyundai vehicles I am a customer for life. Audra Croft - Service Advisor should be commended for her excellence and persistence in her field of work. She and your team have made my day. Thank you, Bill Wallace More