Matt Taylor Kia - Service Center
Lancaster, OH
124 Reviews of Matt Taylor Kia - Service Center
Had my Forte front end repaired there service manager was very efficient and kept me in the loop on everything that was going on. They took all the stress out of my insurance claim for a radiator and condens very efficient and kept me in the loop on everything that was going on. They took all the stress out of my insurance claim for a radiator and condenser that another shop said would take over 2 months to get…… Danny was able to locate all parts need for repair in a day and had them in a couple more. The finished job was spot on, hats to the tech who worked my car! More
This was the first time I have purchased a car from this dealership. I was satisfied with the trade in and the cost of the new car. All electric cars are expensive. Everyone on the sales teams were great. dealership. I was satisfied with the trade in and the cost of the new car. All electric cars are expensive. Everyone on the sales teams were great. This is the first time I have dealt with the service department. I talked with Todd. He was very helpful; Identified the problem and secured the new tire. I was leaving town so they worked with me and I was ready to travel. Everyone I talked with in the service department was extremely positive and very helpful. I will continue to do business with them and recommend them to all my friends and family. More
Service was excellent. Todd Fox and the crew to care of all my needs. Will continue using The service department for many years to come. Todd Fox and the crew to care of all my needs. Will continue using The service department for many years to come. More
They had the car for the entire month and gave us ZERO updates while not answering the 10 emails we sent asking for an update and also not returning any of the 20 voicemails we left their service departme updates while not answering the 10 emails we sent asking for an update and also not returning any of the 20 voicemails we left their service department asking for an update on the vehicle they said would be done in a week. More