Matt Taylor Kia - Service Center

We received excellent service from the Coughlin Kia Dealership in Lancaster. Austin was very helpful with making repairs to Sportage & making sure we were satisfied. Vehicle is in good working order Dealership in Lancaster. Austin was very helpful with making repairs to Sportage & making sure we were satisfied. Vehicle is in good working order now and we are very satisfied with service we received. Thank you. More

Good job, short wait time, waiting room well equipped. Car work was done and vehicle left clean Car work was done and vehicle left clean More

Very good service. Service manager Todd Fox was great along with the rest of the crew. along with the rest of the crew. More

Worst service department I've ever been too. Horrible customer service in general. They want to make a sale then once the vehicle is sold they could car less. Also don't listen to anything they have to o customer service in general. They want to make a sale then once the vehicle is sold they could car less. Also don't listen to anything they have to offer with warranties, deals etc they don't honor any of them. Will never go back. Beware of this dealership they love scamming people. More

Service and friendliness is awesome. Never to much of a wait and keep me informed throughout. wait and keep me informed throughout. More

Every employee at Matt Taylor Kia that I have encountered has been very professional and accommodating. I couldn’t ask for a better experience has been very professional and accommodating. I couldn’t ask for a better experience More

Everything is very clean. They have a very nice lounge area with drinks, snacks and fresh baked cookies! Yummy. Everyone is super nice. Will definitely return. area with drinks, snacks and fresh baked cookies! Yummy. Everyone is super nice. Will definitely return. More

They provide top notch service. I can count on them to do a good job every time. Their service hours allow me to schedule things to meet my needs. a good job every time. Their service hours allow me to schedule things to meet my needs. More

Service department fixed my 2018 KIA Sorento to my satisfaction and received a free car wash as usual. Matt Taylor is a top notch dealership with the ultimate respect to the customer. satisfaction and received a free car wash as usual. Matt Taylor is a top notch dealership with the ultimate respect to the customer. More

Very quick service and everyone was very professional! Finished the job in record time. But this is a waste of time to have to come up with 25 words to describe a good job done. Work was fast but filling Finished the job in record time. But this is a waste of time to have to come up with 25 words to describe a good job done. Work was fast but filling this survey out takes longer than they did! More