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Court Street Ford - Service Center

Bourbonnais, IL

4.5
229 Reviews

229 Reviews of Court Street Ford - Service Center

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September 10, 2025

Great communication from start to finish. Got my warranty issue fixed correctly. Very pleased with everything. More

by UNIQUELANDSCAPES
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Goldrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2025

Very quick service on recall. Was able to quietly wait in the nice waiting area and if was done before I knew it. More

by mdan4th
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loren Carson
August 27, 2025

They did everything I asked for, and more. They were able to give me a ride home, and back to pick up my vehicle. I was charged less than they quoted me for the work preformed. Very high recom More

by brockster1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Art Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ananias "Moe" Muhammad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacki McConnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Nephew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leasha Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kate Tobeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenady Minley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willow Tuntland
August 26, 2025

I went in to have some recalls taken care of on my wife’s car. I had never been to Court Street Ford before. The fix that was done on the recall during the first appointment caused some further problems that More

by NGMEIS95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany
August 21, 2025

Maggie went above and beyond to try and figure out what was wrong with our vehicle. More

by JEANINE.FITZPATRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie
August 20, 2025

Court street ford is a great place to get a car they have a spectacular service department More

by vader11582
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Britney Weaver *****
August 18, 2025

The staff is friendly and very helpful. They addressed my concerns about my vehicle. They gave me my options for the service that was needed on my vehicle. More

by REALINDA409
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ananias "Moe" Muhammad
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2025

Man, the customer service that I always get from Court Street Ford has been phenomenal. They are funny, patient and they get the job done right the first time!! More

by dawn.minley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Art Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenady Minley
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2025

Very pleased with the service operation! The dealership offers a lot and is superior to local Ford competition. More

by rwrightstl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure of names
August 06, 2025

A great dealership and service center. Communication with customers is the best! The service center provides service in a timely manner. More

by HELDTM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ananias "Moe" Muhammad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacki McConnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kennedi Seng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emma Landis, Jon Strand
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