Courtesy Acura

Courtesy Acura
1001 Rinehart Rd
Sanford, Florida 32771

Sales: (407) 585-3900
Service: (407) 585-3900
Parts: 405853900

Manufacturer: Acura

Most Reviewed Employees
Matthew Carducci Matthew Carducci
Internet Manager
Glen Clarke Glen Clarke
Internet Sales Manager
Nick Lang Nick Lang
Sales
Lee Smith Lee Smith
Sales
Bruce Reeves Bruce Reeves
Sales
Walter Grundorf Walter Grundorf
General Manager
Jose Burgos Jose Burgos
New Car Sales Manager
Alex Acosta Alex Acosta
Used Car Manager
Need a New Car?

Dealership Amenities
There are no Amenities listed for this dealer yet. Dealer Amenities are for Certified Dealers.

Hours of Operation
Sales/Showroom

Monday: 8:30 AM - 8:00 PM

Tuesday: 8:30 AM - 8:00 PM

Wednesday: 8:30 AM - 8:00 PM

Thursday: 8:30 AM - 8:00 PM

Friday: 8:30 AM - 8:00 PM

Saturday: 8:30 AM - 8:00 PM

Sunday: 12:00 PM - 6:00 PM


Service

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 7:00 PM

Sunday: 9:00 AM - 4:00 PM

Twenty-Four Month Rating: 5.0/5
13 Reviews
Courtesy Acura

Overall Score: 5 Star Rating5.0



About Courtesy Acura
Certified: Courtesy Acura
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Courtesy Acura has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Courtesy Acura
"Our Team is dedicated to providing the highest level of customer satisfaction through an unwavering commitment by each associate to build customer loyalty for life"


georgie01
4/10/2012 7:25:46 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Nick Lang

My Review of Courtesy Acura:
Nick was a pleassure to work with, so was the manager on duty and Ventura the finance manager. I had met with Nick previously just looking at some cars about a year ago and all the time I spend with him showing me cars and me not buyiong anything at the time, ay no point I felt pressure into buying anything. So when I was ready to buy I went back to him and bought two cars. His manager was nice to work with me on the "deal" anf the finance manager stayed late ton finish all the paperwork even with a small baby at home. Overall I was happy with the service.

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SFVDenver
11/27/2011 2:16:07 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Linda, Sandy, Lorenzo, Matt

My Review of Courtesy Acura:
Courtesy Acura is the best car dealer/ auto service that I have ever done business with. I bought my Acura MDX from Courtesy almost 6 years ago, and the buying experience was easy and low-pressure. And I have been bringing it in for service ever since because I find them to be trustworthy and reliable. I live in East Denver and make the 40 minute trek to Courtesy for all my maintenance because I don't trust anyone else and they provide the best service I have ever encountered - did I mention I drive 40 minutes to get my car serviced here! Linda is always friendly and makes the check in/out experience truly enjoyable. All the service consultants I've had dealings with (Lorenzo, Sandy, Matt) are beyond excellent. I never feel like they are trying to "upsell" me or do repairs that aren't necessary. They also explain things in a detailed way to make me feel comfortable with any unexpected repairs. I truly believe they try to do the right thing for the customer. I simply have not had better car service anywhere else, and plan to bring my MDX here for service for as long as I have it .

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lafevem
8/23/2011 10:37:36 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Matthew Carducci

My Review of Courtesy Acura:
Matthew was great to deal with. He was helpful, honest, and very easy to deal with. Even my son making a house of cards on his desk the whole time we were talking didn't rattle him! :) He gave me a very honest appraisal of the vehicle I was looking at over the phone and I found it be a very accurate description when I arrived and saw the car in person. I love my new to me car and would recommend Matthew and Courtesy Acura to anyone looking to purchase a new vehicle. Also wish Matthew best wishes on his new marriage!

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pjmannino
8/7/2011 8:44:00 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Glen Clarke

My Review of Courtesy Acura:
Experience with Glen was very positive, no pressure during the buying experience. Every interaction I've had with the dealership so far as well has been very positive (sales, finance and service), and I would recommend it to anyone.

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hrgill
8/1/2011 1:38:46 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Glen Clarke

My Review of Courtesy Acura:
My Wife, Gale, and I have puchased 6 new Acura vehicles from this dealership. We would not keep coming back if customer service was less than truly outstanding. Mr. Glen Clarke's interactions with us, in every respect, Measured up to our expectations. He knows the product, understands our needs, and handles questions and concerns to our total satisfaction and assures that the documentation is complete and acurate, with follow up contacts to assure we are satisfied.

Glen Clarke is a great credit to the Courtesy organization and Acura.

Harold R. Gill

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pateljs
8/1/2011 11:56:45 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Glen Clarke

My Review of Courtesy Acura:
Glen made the whole process of purchasing my vehicle very smooth and stress free. I felt at no point pressured to buy the SUV until I was comfortable to processed. Additionally, Glen did a great job of explaining how all of controls and electronics work with my new vehicle. I would highly recommend Glen to my friends and family!

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sandjincfl
6/27/2011 6:21:00 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Matthew Carducci

My Review of Courtesy Acura:
I originally put out feelers on Autobytel to two dealers, one local and one a bit more out of town hoping to look into an RDX. Matthew at Courtesy's service was SO much better (don't want to bash the other dealer, but they were AWFUL!) that I was really glad since Courtesy is 5 miles from my house. We tried hard to like the RDX but decided it was a bit small. Matthew was courteous, patient, helpful, honest etc. etc. etc. I got a nice note from the GM after we broke off our interest thanking us etc. and when we ended up deciding to move back to a larger car (we were trading a Lexus RX) we thought we would check out the MDX that we really didn't think we wanted previously. We drove MB, tried to drive a BMW (long story not pertinent), a Lexus, Toyota and looked at Volvo etc. We ended up not only liking the MDX but frankly the treatment we got from Matthew and everyone at Courtesy Acura swung us there. We have bought 5 previous Honda products so the car wasn't the issue. Price and service were and Matthew hit a home run on both. His colleagues at the dealership were terrific, we feel like part of the family there and will recommend Matthew and Courtesy to our friends. GREAT job, very pleased.

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telenkoh
6/26/2011 1:13:03 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Matthew Carducci

My Review of Courtesy Acura:
I initially contacted Acura through the internet, and Matthew responded to me.
At that time, we could not agree on a price/pymt.
I than re contacted a few days later, and he than called me with some numbers.
In the end we were able to agree on price/pymt, and I am now a happy owner of a 2012 TL.
The process was seamless and everyone at the dealership was a pleasure.
After going from an Acura to a Toyota and now back to an Acura, I feel like we will most likely be Acura owners for life.

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TMS2757
6/21/2011 2:55:00 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Steve Horne

My Review of Courtesy Acura:
This is my 3rd Acura due largely in part to the fabulous service I have received from the service department. The management and the sales team have done a great job of listening to my needs in a vehicle and have always worked with me also.

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greeves
5/27/2011 11:32:21 AM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Matthew Carducci

My Review of Courtesy Acura:
Dealt with Mr. Carducci over email and the experience was awesome. We negotiated fairly on a 2005 Acura TL that was sold on his off day. He then extended the same deal to another TL with less miles although 1 year older. Everyone was great to get us in and out of the dealership when my wife and I came in to sign the papers.

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Response from: Courtesy Acura
Added: 5/27/2011 1:09:09 PM
It was a pleasure working with you Mr. Reeves and I look forward to assisting in the future as well. Matthew

Reviews 11-20 >>