Courtesy Chrysler Dodge RAM of Superstition Springs - Service Center

Outstanding service and maintenance department Courtesy CDJR service and maintenance department is outstanding. I'm so thankful your attention to detail, caught and led to the replacement of damag Courtesy CDJR service and maintenance department is outstanding. I'm so thankful your attention to detail, caught and led to the replacement of damaged parts (radiator & water pump) within a few hours. A special thanks to Stephen Tapia for getting me back on the road and saving our family vacation. More

Tire rotation and oil change The se Service technician was good. The waiting room was clean. They left my vehicle clean. The timeliness of their service was great. They got me in The se Service technician was good. The waiting room was clean. They left my vehicle clean. The timeliness of their service was great. They got me in an out. I had no complaints. They advised me of a recall that I need to make an appointment and come back for. More

.quick lube Went in for oil filter change and tire rotation. Was in and out about only 30 minutes. Granddaughter enjoyed the doughnuts I enjoyed the free coffee. Went in for oil filter change and tire rotation. Was in and out about only 30 minutes. Granddaughter enjoyed the doughnuts I enjoyed the free coffee. Place was clean. Bathroom was clean enough for me to take a dump. More

Just average Took my car in for recalls at 930am-had to call back early evening to find out status because no call. Was told it wouldn't be ready til the next day. Took my car in for recalls at 930am-had to call back early evening to find out status because no call. Was told it wouldn't be ready til the next day. The next day I had to initiate call again to find out status. They Did uber me home and back the next day but wouldn't even courtesy wash the outside of my car because it would cost them money. It's the little things about service that are slipping so the no calls both days, not willing to at least wash the car is disappointing. Seems like only people who get Irate get something. Awful. More

Good people, nice place My advisor was Steve Younger, he was very nice and attentive to all my concerns. He kept me updated on everything. Work was good my transmission is st My advisor was Steve Younger, he was very nice and attentive to all my concerns. He kept me updated on everything. Work was good my transmission is stayi g cooler than it was proir to the service. All around nice place. More

Rude advisor Vechile was not ready as promised when appointment was made. Advisor was very rude and told me that he never promised anything to me and told me that Vechile was not ready as promised when appointment was made. Advisor was very rude and told me that he never promised anything to me and told me that my vechile wasn’t the only unit they had to work on that day More

Very satisfied!! Definitely will buy another car from there The Dealership is Nice and Clean. Everyone is Friendly and they make sure to make you feel comfortable and they answer all your questions.. Love DODGE The Dealership is Nice and Clean. Everyone is Friendly and they make sure to make you feel comfortable and they answer all your questions.. Love DODGE!!! More

Basic Maintenance Service While visiting in the Mesa area, I needed the 15,000 mile maintenance service on my 2500 Ram. I called the dealership to see if they could take me in While visiting in the Mesa area, I needed the 15,000 mile maintenance service on my 2500 Ram. I called the dealership to see if they could take me in that day. After a couple lengthy delays on the phone and being put on hold, I was transferred to the "Scheduling Department" where they were able to book me in that morning. I specified that the appointment was for the 15,000 mile maintenance check including oil and filter and fuel filters. I was assigned a Service Advisor. I arrived and the Advisor met me to go over the service. I again mentioned the 15,000 maintenance service (the manual lays out what is required for this service), including oil and filter and replacement of the fuel filters. There are a number of other items on the scheduled service, i.e. tire rotation, inspections and lubrications, etc. but I didn't specify any of those to the Advisor as I assumed they would be part of the scheduled service. The Advisor showed me to the lounge area where I waited. The service was completed in a reasonable amount of time (quicker than I was expecting). The Advisor came and got me in the lounge and took me to the Cashier (who is stuck in a tiny cubicle hardly large enough for two people to be in). There was no verbal review of what work had been completed. The invoice was given to me (amount was what I was quoted) and identified 1. oil and filter change, 2. fuel filters replaced (indicating the customer wanted the filters replaced) and 3. complimentary quality vehicle inspection (whatever that is). The invoice did not indicate the 15,000 mile maintenance service and there was no indication that any other work was performed on my vehicle, i.e. tire rotations, lubrications, etc. At this stage I have no idea if any maintenance service was done other than the oil and filter and the fuel filters. A Google review of the dealership indicates that it has new ownership and that seems to be the "excuse" they use to customers who have had less than a positive experience. From the initial phone call experience (asking for the Service Dept. so I could book a service) to the somewhat ho-hum attitude of the Service Advisor to the Cashier set-up and the lack of detail on the invoice, my experience was okay but certainly not good enough that I would return for another service to this dealership. More

Oil change Came in for oil change and the services agent was very professional and attentive. They also re programmed the transmission. It is typical for this ca Came in for oil change and the services agent was very professional and attentive. They also re programmed the transmission. It is typical for this car when you have multiple drivers. Thanks for providing good service. More