Courtesy Chrysler Dodge RAM of Superstition Springs - Service Center

I am not able to select ZERO stars. I got stuck with the worst that Courtesy has to offer. A real xxxxxx! Stephen! Unprofessional, zero communication and when he did communicate it was I got stuck with the worst that Courtesy has to offer. A real xxxxxx! Stephen! Unprofessional, zero communication and when he did communicate it was with rude responses. Voice mails were never returned. Phone calls never answered. I spoke to the service manager and he said "I don't understand that"! Maybe you need to take a closer look! Try to contact him or the service department and you will be left hanging on the phone or transferred around in a circle jerk. Continually sent back to the black hole call cue to nowhere! He had my car for 3 days and when I texted, he wouldn't respond. When he did his response was "I am busy", "I have 60 customers to handle". My car has been kept hostage for three days for a 1 day scheduled appointment and you failed in handling this customer, miserably! Its funny, when I checked my car in I received a text saying "If you need anything throughout your service visit, please reply to this text" Ludicrous! The only people that I could actually speak to were the sales people. And sales people they were, flaky as xxxx! As unhelpful as unhelpful can be! Anyone would be well advised to seek out any other dealership than this one. They will never get my or my families business again! I will await your usual feckless response! More

These guys always fantastic and treat you with genuine concern and respect! Highly recommend these guys. Aaron Zemko is phenomenal in service, and David Gonzalez is a natural born leader! Hats off guys! concern and respect! Highly recommend these guys. Aaron Zemko is phenomenal in service, and David Gonzalez is a natural born leader! Hats off guys! More

Repair was done completely and to my satisfaction. But it took most of the day. Hope you can hire more mechanics so you don’t have to work with a “skeleton “ crew. But it took most of the day. Hope you can hire more mechanics so you don’t have to work with a “skeleton “ crew. More

The right part everytime! Friendly and professional customer service. Could not ask for better. Thank you all! Friendly and professional customer service. Could not ask for better. Thank you all! More

Stephen Tapia in service was extremely helpful and knowledgeable about my service needs on my truck knowledgeable about my service needs on my truck More

Great place to bring your vehicle. Matt Brown is great and easy to work with. I will only bring my vehicle to see Matt. Matt Brown is great and easy to work with. I will only bring my vehicle to see Matt. More

Not as good as it used to be. Its part of a large corp now. Its part of a large corp now. More

Called for appointment. Gave reasons for appointment. Assigned Stephen Tapia as service advisor. Two weeks larger arrived for appointment. Stephen never reviewed my appoin Gave reasons for appointment. Assigned Stephen Tapia as service advisor. Two weeks larger arrived for appointment. Stephen never reviewed my appointment information, part need for my repair never ordered. Other item I needed said he couldn’t do because short techs. When I voiced my displeasure of him not ordering the part or notifying me that they wouldn’t be able to get to my repairs he told me if I’m dissatisfied I could take my business to another dealership. I took my other vehicle to another Chrysler dealership for about $2,000 of business and was treated royally. More