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Courtesy Chrysler Dodge RAM of Superstition Springs - Service Center

Mesa, AZ

4.6
328 Reviews

328 Reviews of Courtesy Chrysler Dodge RAM of Superstition Springs - Service Center

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April 06, 2023

You had my truck for 3 days still didn’t get everything done. Poor service. You think my service guy would have a lender car ready for me knowing it would be a few days of work. Nope! More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen Tapia
Apr 06, 2023 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Tim, I am discouraged to see your review and I apologize that you had less than a stellar experience with our store. I would like to learn more about your visit with us, so please feel free to reach out to me at 623-244-3456 or jcorrie@courtesyauto.com Best Regards, Jeremy Corrie Customer Relations

March 29, 2023

The irony of the name Courtesy. Had a bad experience getting my vehicle serviced by Stephen Tapia. My vehicle was kept for five days, when it was supposed to be four. I had to ask t More

by Crystal C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
His service manager, Stephen Tapia
Mar 30, 2023 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Crystal, it is disappointing for us to hear that your experience was anything less than great. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (480) 830-8001 so we can work towards a resolution. We look forward to hearing from you.

March 21, 2023

I have used Matt Brown for a few years and he’s the reason I continue to use Courtesy. More

by Markaz40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Hi, we're happy you found our staff to be so supportive during your experience here at Courtesy CDJR of Superstition Springs. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 10, 2023

Took my 2015 Jeep Wrangler in for a check engine light. The staff is friendly and helpful, turn out all I need was a gas cap they had me in and out I’m very happy with the service I received from Courtesy More

by Carlsyoung64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Duffey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Corrie, Marvin Bolanos
Mar 12, 2023 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 10, 2023

Great customer service. Marvin very helpful with what needed to be done. Fast and reliable More

by abasa106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Bolanos
Mar 12, 2023 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Courtesy CDJR of Superstition Springs! If you have any further questions, please give us a call. We're always happy to help!

February 27, 2023

Helpful that they were open on Saturday to pick up services vehicle. Work was completed as requested More

by Ssvause4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Gammage
Mar 02, 2023 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

February 24, 2023

Aaron did a great job of communicating and getting me my car back in a timely manner. Great experience More

by edballmn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
Feb 27, 2023 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Hi Edballmn, we are very happy to have provided you with such a positive experience! Thank you for leaving feedback. Please reach out to us at (480) 830-8001 so we may identify ways to improve your experience.

February 22, 2023

Second time and second vehicle in this repair shop and will never do it again.. this time was my 2020 ram needing front end suspension work. Dropped it January 11th didn't get it back till Feb 20th!! All More

by chrisruiz0690
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Hi, we're disappointed to hear of the negative experience you had at our location. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (480) 830-8001. We look forward to hearing from you.

February 18, 2023

Attentive to customer situation. Helpful and pleasant. Stayed in real-time communication we me. Good job! More

by weekendguy2178
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Zemko
Feb 21, 2023 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

February 11, 2023

Staff is courteous, knowledgeable, transparent and aim to please. A fun and professional group of people! Great customer service skills. Willing to go above and beyond to make sure repair work on vehicle w More

by Sassy_2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Zemko
Feb 13, 2023 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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