
Courtesy Ford
Portland, OR
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Sherry Gaylord always goes above and beyond the call of duty. I definitely feel well taken care of at Courtesy Lincoln Ford, along with Laureen, Brian and the team. duty. I definitely feel well taken care of at Courtesy Lincoln Ford, along with Laureen, Brian and the team. More
Low pressure. Received a good deal considering the popularity of the Maverick. The Ford promotion was the motivating factor to purchase before the 2026 models come Received a good deal considering the popularity of the Maverick. The Ford promotion was the motivating factor to purchase before the 2026 models come out. More
Overall Courtesy Ford is a respectable business. Perfection isn't achievable - but a strong employee base with dedication and pride matters. Courtesy Ford has great sales force, and customer service Perfection isn't achievable - but a strong employee base with dedication and pride matters. Courtesy Ford has great sales force, and customer service is better than average. Service department gets a plus for honesty. More
I purchased my car in 2013 and this is the first time I've had a problem after 118000+ miles other than tires, recalls and oil change and recommended mileage service. I guess I trust them to work on my c I've had a problem after 118000+ miles other than tires, recalls and oil change and recommended mileage service. I guess I trust them to work on my car although I could have had it looked at elsewhere for less. More
Called for an oil change and got an appointment the very next day. Service was performed on time and I was able to wait for the work to be done. Brian was very professional. next day. Service was performed on time and I was able to wait for the work to be done. Brian was very professional. More
the sales person Scott Matthews was nice and accommodating, can not say the same about the financial personal Will, disrespectful pushy and full of it, try to sale me an extending warranty and m accommodating, can not say the same about the financial personal Will, disrespectful pushy and full of it, try to sale me an extending warranty and made up a false statements about powertrain manufactory warranty, More
Be very careful about the sales technics of this dealer. Information such as the dealer inspection report was asked for multiple times and ignored with a response that the truck looks and runs great. Videos Information such as the dealer inspection report was asked for multiple times and ignored with a response that the truck looks and runs great. Videos were provided as I am an out of state buyer but conveniently did not show any dents. When the salesman was asked about any imperfections all we got was looks great. The sale/transfer of vehicles was pushed by the salesman to later in the evening making it hard to see some of the imperfections that could sway the deal. After completing the sale I had to call and follow up with the finance department and the salesman for a month to get my final paperwork/warranty coverage information. In those initial requests for the closing paperwork I requested a copy of the auto check for my files. That was denied with an excuse that it timed out. Unless you must shop here, I would suggest looking elsewhere. This was a big purchase for our family and the process, communication and truthfulness was very disheartening. More