Courtesy Ford

My service at Quick Lane today was perfect. But when I purchased my Ford I did not get good service. I repeatedly called for information and help and got nothing. I'm very disappointed. I did c But when I purchased my Ford I did not get good service. I repeatedly called for information and help and got nothing. I'm very disappointed. I did come in for my free oil change today and the young man had great customer service skills. But other than that it's been disappointing More

Courtesy Ford has been my dealer/service agency for 27 years. The service staff, especially Brian Sterrett, are awesome - friendly, knowledgeable, accurate. The sales staff are willing and able to answer years. The service staff, especially Brian Sterrett, are awesome - friendly, knowledgeable, accurate. The sales staff are willing and able to answer questions and help without being pushy. Sherry Gaylord, in the Customer Care center goes above and beyond to help the customer get what they need.There is no need to go anywhere else for any help needed. More

Clyde has always been great to work with we just had to get past the great deal guy and everything else went good buying a mustang. get past the great deal guy and everything else went good buying a mustang. More

Very quick and efficient. My car needed service and I needed a key replaced. It all worked. Thank you. My car needed service and I needed a key replaced. It all worked. Thank you. More

2 star for SCOTT MATTHEWS. Not very friendly, showing the car. Nowhere to be found the day I bought the car. Gave the impression that the car comes with a charger which he need Not very friendly, showing the car. Nowhere to be found the day I bought the car. Gave the impression that the car comes with a charger which he needed to locate, but then when signing the papers, I was told NOP, no charger for you! 5 star for Foad (didn't get his last name). More

Sabina was very respectful and attentive during the entire process. She was juggling 3 customers, but we never felt abandoned. She explained everything very clearly and thoroughly. entire process. She was juggling 3 customers, but we never felt abandoned. She explained everything very clearly and thoroughly. More

Sherry Gaylord always goes above and beyond the call of duty. I definitely feel well taken care of at Courtesy Lincoln Ford, along with Laureen, Brian and the team. duty. I definitely feel well taken care of at Courtesy Lincoln Ford, along with Laureen, Brian and the team. More

Low pressure. Received a good deal considering the popularity of the Maverick. The Ford promotion was the motivating factor to purchase before the 2026 models come Received a good deal considering the popularity of the Maverick. The Ford promotion was the motivating factor to purchase before the 2026 models come out. More

Overall Courtesy Ford is a respectable business. Perfection isn't achievable - but a strong employee base with dedication and pride matters. Courtesy Ford has great sales force, and customer service Perfection isn't achievable - but a strong employee base with dedication and pride matters. Courtesy Ford has great sales force, and customer service is better than average. Service department gets a plus for honesty. More

great service they were willing to stay past closing the make the deal on the last day of employee pricing make the deal on the last day of employee pricing More