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Courtesy Nissan - Service Center

Richardson, TX

4.6
738 Reviews

738 Reviews of Courtesy Nissan - Service Center

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August 18, 2025

Shawna did a good and thorough job, on time with delivery car, and very efficient in the service dept. More

by lglegler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shauna Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2025 -

Courtesy Nissan responded

thank you for taking the time to leave a review for us at Clay Cooley Nissan Richardson. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 18, 2025

Shauna is always very professional and efficient and keeps me updated on progress of my service. More

by loisgracey7
Recommend Dealer
Yes
Employees Worked With
Shauna Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2025 -

Courtesy Nissan responded

Thank you for taking the time to let us know how we did. If you have any further questions, please give us a call. We're always happy to help! We hope you have a great day!

August 16, 2025

Very easy to work with and kept me up to date on what was happening with my car More

by christine.bremer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Schille
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2025 -

Courtesy Nissan responded

Christine, thank you for your feedback! We’re glad to hear the process felt easy and that you were kept informed along the way. We appreciate you choosing us and look forward to assisting you again in the future. If you ever need anything, please don’t hesitate to reach out at 972-792-5657.

August 14, 2025

Paid $119+ for a “diagnosis” and be lied to. Offered us to pay $570+ for further diagnosis, and $1,800 for a bandaid fix. Laughable. Scammed me out of $119. Will never buy another Nissan for thi More

by Laurenadam817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
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Aug 19, 2025 -

Courtesy Nissan responded

Lauren, we’re very sorry to hear about your experience and the frustration it caused. That’s certainly not the impression we want to leave, and we understand your concern. Please give us a call at 972-792-5657 so we can look into this further and work toward making things right. Your feedback is important, and we’d appreciate the opportunity to address it directly.

August 13, 2025

Everyone is always so nice and ready to help. My advisor Scott is the best, and always helps with any questions or concerns about my car. More

by Dasia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2025 -

Courtesy Nissan responded

Thank you for your kind words! We’re so glad to hear you always feel welcomed and supported when visiting us. Your trust means a lot, and if you ever have any questions or need assistance, please don’t hesitate to reach out at 972-792-5657.

August 12, 2025

Bob S is the bomb. He knows more about Nissans than everyone else at that dealership combined! He’s smart, professional, & just gets xxxx done! More

by ANUT.KEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Schille
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2025 -

Courtesy Nissan responded

Thank you so much for your review! We’re thrilled to hear that your experience went so smoothly. We truly appreciate you choosing us, and if you ever need anything, please don’t hesitate to reach out to us at 972-792-5657. We look forward to welcoming you back for your future automotive needs.

August 12, 2025

Michael was very helpful throughout the entire process. He made sure the whole process went smoothly by constantly keeping me in the loop. Great experience. More

by jonathang335
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2025 -

Courtesy Nissan responded

Thank you so much for sharing your experience! We’re happy to know everything went smoothly and that you felt taken care of throughout the process. We truly appreciate you choosing us, and if there’s ever anything you need, please don’t hesitate to reach out at 972-792-5657. We look forward to welcoming you back!

August 12, 2025

My service was done immediately . My time I requested worked with my schedule. Excellent service More

by Holley_lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AK
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Aug 12, 2025 -

Courtesy Nissan responded

Holley, we’re happy to hear we could get your service done right away and work around your schedule. Thank you for your kind words and for choosing Courtesy Nissan!

August 09, 2025

It was great with Scott. He did all which I required. I'm completely satisfied. More

by farhanykhan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2025 -

Courtesy Nissan responded

Hi! We’re so glad to hear Scott took great care of you and met all your needs! Your satisfaction means a lot to us, and we’ll be sure to share your feedback with him.

August 08, 2025

They are always courtesy, helpful and pleasant. And I can always ask them questions about my car,and they don't mind telling me. More

by nedras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2025 -

Courtesy Nissan responded

Thank you for your kind words! We’re so glad to hear our team has been courteous, helpful, and pleasant during your visits. It’s great to know you feel comfortable asking questions and getting the answers you need. We appreciate your trust and look forward to continuing to serve you!

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