
Courtesy Toyota of Brandon
Tampa, FL
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it was a great experience. Russ personally took me out for the test drive; none of the other internet dealers did this - he took a personal interest in getting me the car I wanted and did not push to make for the test drive; none of the other internet dealers did this - he took a personal interest in getting me the car I wanted and did not push to make a sale. Everyone else at the dealership were extremely friendly and helpful. I would definitely recommend Courtesy and the Camry. More
Very easy to work with. Knew his product..Found something that fit our needs. Made us a fair offer which we took and have been very happy with. We had some after market Navigation and camera equipment instal that fit our needs. Made us a fair offer which we took and have been very happy with. We had some after market Navigation and camera equipment installed and they did an excellent job with the installation. This is our 3rd car from this dealer and we highly recomend his whole operation. More
I liked that I didn't have to hassle around with the price. I went through USAA and received a guaranteed price below invoice with all the specifications I wanted. Other dealerships tried to sell me ano price. I went through USAA and received a guaranteed price below invoice with all the specifications I wanted. Other dealerships tried to sell me another vehicle on the lot, told me that the vehicle with the specifications I wanted was limited, unavailable, or very hard to get and would not talk to me about pricing until I had to 'pretend' to walk away before we spoke about numbers. The internet sales department here pulled up my vehicle, told me how many were available, when it was going to be available, and cut straight down to the deal. More
Actually answered my email questions after contacting them from their web site. Exchanged several emails and recieved all the information I needed. Other local area Toyota dealerships either sent me thei them from their web site. Exchanged several emails and recieved all the information I needed. Other local area Toyota dealerships either sent me their web site page with MSRP listed (something I already had seen when I visited their web site on my own) or wrote back with inadequate information (were more about getting me into their showrooms). More
I did my research and found the type of car that I wanted. Matt (doing most of the final work) and Russ were courteous, conversational, pleasant, helpful and not "sales-y (pushy)". The car that I want wanted. Matt (doing most of the final work) and Russ were courteous, conversational, pleasant, helpful and not "sales-y (pushy)". The car that I wanted was in the inventory of one of their sister dealerships and was there the next day (it was close enough to pull that off). The experience was a delight: no ingenuine haggling, nothing but pleasant and conversational. I recommend dealing with Matt or Russ without hesitation and would gladly go to them again. I think that they represent themselves and Courtesy Toyota well! More
This dealership is the very best I have worked with in my entire life, i.e. I am 68 years old...Both salesmen I talked to were very honest, straight forward and no hassle in all aspects of the sale...Thanks entire life, i.e. I am 68 years old...Both salesmen I talked to were very honest, straight forward and no hassle in all aspects of the sale...Thanks Courtesy, I will be back for my next purchase and recommend my friends as well... More
All of my previous experiences with this dealership had been less than pleasing. I have been a customer for another Toyota Dealership for 17 years and this time I an say that Dealership dropped the ball a been less than pleasing. I have been a customer for another Toyota Dealership for 17 years and this time I an say that Dealership dropped the ball and Courtesy picked it up. They made my purchase experience very pleasant. I will have to wait to see how the service department performs. I experienced a pleasant surprise! More
Great Dealership with fantastic customer service Great Dealership with fantastic customer service Rollin Seely is a great person to work with Delivered what was promised and in a timely fashion Great Dealership with fantastic customer service Rollin Seely is a great person to work with Delivered what was promised and in a timely fashion Very prompt via email as well as over the telephone offered the best price and most resonable price More
We searched all the Dealers in Lakeland, and a few in Orlando, one in Tampa..and got the toyota truck we were looking for at Courtesy Toyota of Brandon. Not only was it in stock, but $2000.00 less than Orlando, one in Tampa..and got the toyota truck we were looking for at Courtesy Toyota of Brandon. Not only was it in stock, but $2000.00 less than all the other dealers. No high pressure sales (we were pressed by all the others)..Just "here's the deal"...that was it! In and out in an hour. We drove home in the new toyota and love it! Matt was straight to the point, very friendly, and even tied balloons to the truck to impress the wife! We were impressed with not only the salesmen, but finance as well! More
My wife and I purchased a 2010 Toyota Sienna Limited Minivan on 01/11/10, with the Blizzard Pearl color and minimal mileage requested. We had checked 2 other Toyota dealerships to search for our desired Minivan on 01/11/10, with the Blizzard Pearl color and minimal mileage requested. We had checked 2 other Toyota dealerships to search for our desired 2010 minivan with less than 100 miles, without any success. We had also evaluated the Honda Odyssey at the Honda dealership, but determined that the Toyota Sienna was a better value for similar features. Matt Dennison was very friendly, courteous, and "not pushy". He was determined to help us find the minivan of our choice. He was always helpful with questions, even days and weeks after the sale. I will definitely recommend Matt to anyone who is interested in buying a Toyota vehicle. More