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Covert Buick GMC Bee Cave

Austin, TX

Overview
Employees
Reviews
Vehicles
4.6
320 Reviews
Covert Buick GMC West, Inc. is a full-service dealership serving Austin, TX. Our automotive resources are extensive, ranging from sales and finance to service and parts. You can discover new SUVs and trucks, explore great financing options, and more. There is something for everyone here at Covert Buick GMC West, Inc., and we are eager to meet you.
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16501 Sweetwater Vlg Dr Building 1

Austin, TX

78738

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Showing 320 reviews

October 08, 2025

Dwayne in service got me checked in and out in a timely matter. Brought in for the 6.2 engine recall. Also was told ECM had a recall. Both were taken care of while I waited. Dwayne kept me informed about t More

by jon95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne in Service
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October 05, 2025

The whole process was very well done. We compared three different vehicle, two different name plates and Josh did an excellent job discussing the features of all three. More

by mburkey55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 04, 2025

My experience buying a vehicle out of state from Covert was great. David Rojo communicated regularly and made it very easy. More

by dsantos4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Rojo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 27, 2025

Nathaniel was awesome. I didn't expect to purchase but he get me everything I wanted. No pressure, just action. Great dealership. More

by dan@knightvisiondesign.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathaniel
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September 26, 2025

I purchased a new vehicle that had an oil change service performed by the dealer. When the oil was time to be changed again, the filter was on so tight. It caused extensive time and damage to the vehicle to More

by cMcCarthy5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cole Bednorz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 24, 2025

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by CHRIS@QUALITYBODYSHOPAUSTIN.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LANTZ
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September 24, 2025

Marcus Washington was great to deal with. Best car buying experience to date. Will recommend him to all friends and family More

by Atoor
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MARCUS WASHINGTON
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 21, 2025

Great service from my service advisor and all the necessary service items were taken care of in a timely manner. More

by KAREY6929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2025 -

Covert Buick GMC Bee Cave responded

Thank you for sharing your experience with us. We are so glad to hear that your service advisor and the team at Covert Buick GMC Bee Cave took care of everything promptly and to your satisfaction. Providing timely and thorough service is always our goal, and it is wonderful to know we met your expectations. We truly appreciate your trust and look forward to assisting you again.

September 18, 2025

The repairs were made to my truck satisfactorily. The communication from my service advisor was very poor. More

by TALGOLF1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Freeman
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2025 -

Covert Buick GMC Bee Cave responded

Thank you for sharing your feedback. We are glad to hear the repairs on your truck were completed to your satisfaction, but we are truly sorry that the communication from your service advisor did not meet expectations. Clear and consistent updates are an important part of the service experience, and we appreciate you bringing this to our attention so we can work to improve.

September 18, 2025

I really didn’t deal with anybody in person. I did speak to Tristan on the phone and he was great. Great customer service! More

by ESTHERLGRAY76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tristen Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2025 -

Covert Buick GMC Bee Cave responded

Thank you for taking a moment to share your feedback. We are so pleased to hear that even over the phone, Tristan provided you with the great customer service we strive for at Covert Buick GMC Bee Cave. Your kind words mean a lot, and we look forward to the chance to assist you again whenever you need us.

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