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Covert Cadillac Bee Cave

Austin, TX

Overview
Employees
Reviews
Vehicles
4.7
249 Reviews
Find luxury cars and a premium shopping experience at Covert Cadillac Bee Cave serving Austin TX, Bee Cave TX, Lago Vista TX, Wells Branch TX and Lakeway TX!
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16501 Sweetwater Village Drive Building 2

Austin, TX

78738

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Showing 249 reviews

September 24, 2025

The department was great. They took care of the issue in a timely manner and were very communicative of the issues. More

by assorgif
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I bought it at jeep
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September 13, 2025

Very happy with the service, washed the vehicle before returning. 15 words is a bit much More

by RM_COLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Sep 22, 2025 -

Covert Cadillac Bee Cave responded

Thank you for your kind words. We are so glad to know you were happy with the service and appreciated the vehicle wash before it was returned. At Covert Cadillac Bee Cave we love adding those extra touches to make the experience even better. We truly value your feedback and look forward to assisting you again.

September 11, 2025

Always get top-notch service and feel right at home everybody who works there is great and I like coming in occasionally I like to go test drive the cars too More

by isbrooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Ishak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ragen Shein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Depew matt LeBlanc
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Sep 12, 2025 -

Covert Cadillac Bee Cave responded

Thank you for sharing such a kind review. We are thrilled to know that every visit leaves you feeling right at home and that our team at Covert Cadillac Bee Cave consistently provides the top-notch service you deserve. It is wonderful to hear you enjoy stopping by to test drive vehicles as well, and we are always happy to make the experience fun and welcoming. Your loyalty and trust mean so much to us, and we look forward to seeing you again soon.

September 09, 2025

LOVES THE FREE DELIVERY AND PROMPTNESS OF THE DELIVERY. ..VERY EASY TO CLOSE THE DEAL WITH FINANCE....THER EWAS SOME COMMUNICATION DIFFERENCES IN THE ACTUALLY COMING TO TERMS ON THE PRICING OF THE VEHICLE.. More

by Peeej
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Trujillo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : THE FINANCE/PAPERWORK GUY, CAN'T REMEMBER HIS NAME, BUT HE WAS QUICK, NOT PUSHY, AND VERY EFFICIENT
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Sep 12, 2025 -

Covert Cadillac Bee Cave responded

Thank you for taking the time to share your experience. We are so glad to hear that you enjoyed the convenience of free delivery and found the finance process smooth and straightforward at Covert Cadillac Bee Cave. We also appreciate your honesty about the communication during pricing discussions. While we strive to be transparent and fair, we understand how important it is to find balance in every deal. Your feedback helps us continue to improve, and we are grateful for the opportunity to have earned your business. We look forward to serving you again in the future.

September 04, 2025

Great service experience for my Cadillac XT-4 as well as on my other car I take there for servicing. Friendly staff and great waiting area. First Class!!! More

by EdG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Estrada and Wade Higginbotham
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Sep 12, 2025 -

Covert Cadillac Bee Cave responded

Thank you for sharing your kind words. We are delighted to hear that both your Cadillac XT-4 and your other vehicle have received the level of care you expect from our service team at Covert Cadillac Bee Cave. It is wonderful to know you enjoy the friendly atmosphere and find our waiting area comfortable as well. Providing a first-class experience is always our goal, and your feedback lets us know we are on the right track. We truly appreciate your trust and look forward to continuing to take great care of your vehicles.

August 30, 2025

Great experience! Thank you to everyone for all their help! We love the car. Thanks again More

by thilde29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel Deck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arron Deck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2025 -

Covert Cadillac Bee Cave responded

Thank you for taking the time to share your experience. We are so happy to hear that you had a great visit with us at Covert Cadillac Bee Cave and that you are loving your new car. Our team truly appreciates your kind words and it is always rewarding to know that we could help make the process enjoyable. We look forward to serving you again in the future and wish you many happy miles in your new vehicle.

August 28, 2025

Great service and personalized care as always. Covert is a credit to the Cadillac brand More

by DANIEL.A.ROTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember names
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Sep 12, 2025 -

Covert Cadillac Bee Cave responded

Thank you for your thoughtful review. We are truly honored to know that you value the service and personalized care you receive at Covert Cadillac Bee Cave. Our team takes great pride in representing the Cadillac brand with the level of attention and professionalism it deserves, and your feedback means so much to us. We appreciate your trust and look forward to continuing to provide you with the same high standard of service every time you visit.

August 26, 2025

Excellent customer service. And fast service. Well done. The service writer(Wade) was very personable and attentive. More

by JCG014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade Higginbotham (service dept)
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Sep 12, 2025 -

Covert Cadillac Bee Cave responded

Thank you for taking the time to share your experience. We are so pleased to hear that Wade and our service team at Covert Cadillac Bee Cave provided you with excellent and efficient care. Knowing that you felt well looked after and appreciated means a great deal to us. We are grateful for your trust and look forward to continuing to provide you with the same attentive service on your future visits.

August 26, 2025

Everyone there was awesome! From beginning to end, world class service. Bryce, Edgar, Ira and Rafael made the process stress free. Thanks guys! More

by Juany Martinez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryce Ishak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Rojo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ira Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2025 -

Covert Cadillac Bee Cave responded

Thank you for sharing such a wonderful review. We are thrilled to hear that Bryce, Edgar, Ira, and Rafael provided you with world class service and made the entire process stress free. At Covert Cadillac Bee Cave, we are committed to creating an enjoyable and seamless experience for every guest, and it is so rewarding to know our team delivered that for you. We truly appreciate your trust and look forward to welcoming you back in the future.

August 25, 2025

Everyone we worked with were very professional and knowledgeable of the vehicles we were looking at. Alex Davis was particularly helpful. More

by hhorner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ragen Shein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Fawaz
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Aug 25, 2025 -

Covert Cadillac Bee Cave responded

Thank you for taking the time to share your feedback. We’re delighted to hear that our team provided a professional and knowledgeable experience while you explored vehicles, and we’re especially glad Alex was able to be so helpful. We truly appreciate your kind words and thank you for choosing Covert Cadillac Bee Cave!

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