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Covert Cadillac Bee Cave - Service Center

Austin, TX

4.6
125 Reviews
Call Service Center (512) 900-7062

125 Reviews of Covert Cadillac Bee Cave - Service Center

Sort by
August 08, 2025

Michael and staff are amazing. Had a great experience. They walked me through every step. More

by pjpicasio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2025 -

Covert Cadillac Bee Cave responded

Thank you for your kind words! We’re thrilled to hear that Michael and our team at Covert Cadillac Bee Cave made your experience smooth and enjoyable. Walking you through every step is exactly the kind of personalized service we strive for, and we’re grateful you chose us. Enjoy your new vehicle!

August 02, 2025

Worked me in at the last minute; efficient service; pleasant waiting environment; attentive and friendly customer service, topped off with good pricing and a clean car to boot!! More

by BFRANKLIN_TX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer in service dept…always a 10!
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Aug 11, 2025 -

Covert Cadillac Bee Cave responded

Thank you for sharing your experience! We’re glad to hear our team at Covert Cadillac Bee Cave was able to work you in at the last minute and provide efficient service in a pleasant and comfortable environment. It’s great to know you enjoyed the attentive and friendly customer care, along with fair pricing and your freshly cleaned car. We truly appreciate your kind words and look forward to serving you again in the future!

July 29, 2025

Efficient process, pleasant surroundings; always helpful and professional. I trust them to keep my car in good shape. More

by RAYMACMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade Higgonbotham
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Jul 29, 2025 -

Covert Cadillac Bee Cave responded

Thank you for the kind words! We’re so glad to hear that your experience at Covert Cadillac Bee Cave was efficient and pleasant. Our team takes great pride in providing professional, trustworthy service, and it means a lot to know you count on us to keep your vehicle in top shape. We look forward to seeing you again soon!

July 18, 2025

Usually this dealership is a 5 star, but this time the service took longer than promised More

by GPSHAVER75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Jul 29, 2025 -

Covert Cadillac Bee Cave responded

Thank you for your honest feedback. While we’re glad to hear you’ve had great experiences with us in the past at Covert Cadillac Bee Cave, we’re sorry this visit didn’t meet the usual 5-star standard. We understand how valuable your time is and apologize for the delay. We’ll use your comments to continue improving and hope to provide the prompt, top-tier service you’ve come to expect next time.

July 16, 2025

Always a great efficient experience every time working with the service department! All the employees are extremely courteous and professional!! Highly recommend the Bee Cave Cadillac to everyone!!! More

by TWO392Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack King
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Jul 29, 2025 -

Covert Cadillac Bee Cave responded

Thank you so much for the glowing review! We're thrilled to hear that your experiences with the service department at Covert Cadillac Bee Cave have consistently been efficient and positive. Our team takes great pride in providing courteous and professional service, and your recommendation means the world to us. We look forward to seeing you again soon!

July 11, 2025

Very friendly and eager to help. A pleasure to visit and to purchase a vehicle. More

by mdaddyman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Deck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arron Deck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2025 -

Covert Cadillac Bee Cave responded

Thank you for sharing your experience! We're so glad to hear that our team at Covert Cadillac Bee Cave made your visit and vehicle purchase such a pleasure. Providing friendly, helpful service is what we strive for every day, and we truly appreciate your kind words. Thank you for choosing us — we look forward to assisting you again in the future! 🚗👏

July 11, 2025

Service department was outstanding! They handled business very professional and were very communicative. Jen took care of all issues with service and deli8my car back as good as new! More

by rubenfloresjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen at service department
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Jul 15, 2025 -

Covert Cadillac Bee Cave responded

Thank you so much for your kind words! We're thrilled to hear that your experience with our service department was outstanding. At Covert Cadillac Bee Cave, we pride ourselves on providing professional, clear, and efficient service, and it’s great to know that Jen took such excellent care of you and your vehicle. We truly appreciate your trust in us and look forward to assisting you again whenever you need us! 🚗👏

July 03, 2025

they did a great job and gave me great pricing on my oil change and new tires great customer service More

by DAVID@BUTTROSS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chance Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 15, 2025 -

Covert Cadillac Bee Cave responded

Thank you for your kind feedback! We're so glad to hear that you had a great experience with our service team and that you were pleased with both the pricing and customer service. At Covert Cadillac Bee Cave, we strive to provide top-notch service and value to every customer, and it’s wonderful to know we delivered for you. We truly appreciate your business and look forward to helping you with any future service needs! 🚗👏

June 23, 2025

These guys so a great job. They helped her out with a loaner car, and they guided her through the repairs process. More

by SCHUB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Ishak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Rojo
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Yoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chance Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adler Guinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anahi Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The service dept dudes who helped my wife
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Jul 15, 2025 -

Covert Cadillac Bee Cave responded

Thank you for sharing your positive experience! We’re so glad to hear that our team at Covert Cadillac Bee Cave was able to assist with a loaner car and provide clear guidance throughout the repair process. Making sure our customers feel supported and well taken care of is always our top priority. We truly appreciate your trust in us and look forward to helping you again in the future! 🚗👏

June 22, 2025

Everyone’s so polite and helpful trying to take care of my service and sales needs More

by BAWILL1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Ishak
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Yoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Deck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arron Deck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ragen Shein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ira Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adler Guinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 15, 2025 -

Covert Cadillac Bee Cave responded

Thank you for your kind words! We're so glad to hear that our team at Covert Cadillac Bee Cave has been polite, helpful, and attentive in taking care of both your service and sales needs. Providing a welcoming and supportive experience is what we strive for every day. We truly appreciate your business and look forward to assisting you again in the future! 🚗👏

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