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Covert Chrysler Dodge Jeep RAM Bee Cave
Austin, TX
215 Reviews
Here at Covert CDJR Bee Cave, proudly serving Bee Cave TX, Georgetown TX, Wells Branch TX and Lakeway TX, we know that there’s a lot more to buying a car than… well, simply buying a car. Our team is here to guide you through every facet of your automotive experience from helping you shop for the perfect new or used Chrysler, Dodge, Jeep or Ram model to helping you keep your ride in tip-top shape with expert auto service and genuine OEM parts. We’re here to help from every angle of the buying and owning process, and we’re eager to help you realize your automotive dreams.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 215 reviews
Verified Customer
July 25, 2025
I had the best experience with Valerie in service. She went out of her way to give me the best possible experience. She went out of her way to give me the best possible experience. More
by troy53
July 18, 2025
The experience at Covert Ram was excellent. They handled my issue with my Ram pickup and did so quickly with a fast turnaround. I’m very pleased with the experience. They handled my issue with my Ram pickup and did so quickly with a fast turnaround. I’m very pleased with the experience. More
by alypey
Employees Worked With
July 16, 2025
I had 2 Headlight Bulbs replaced and I provided the New Bulbs because OEM Bulbs only last 18 months or so. New Bulb Install took about 45 minutes and cost was $377. I questioned cost and was told their mec Bulbs because OEM Bulbs only last 18 months or so. New Bulb Install took about 45 minutes and cost was $377. I questioned cost and was told their mechanic rate was $250/hr. Service is efficient and done well, but make sure you bring your checkbook! 45 Minutes Work - No Parts: Service on your 23 1500 CLASSIC (3 is complete. Amount due $377.15 Covert CDJR Bee Cave 512-954-9281 Reply STOP to OptOut from Covert CDJR Bee Cave More
by cbageant
Employees Worked With
July 15, 2025
Being a "seasoned" car buyer I am always skeptical of auto dealers. But I have to tell you that Covert Chrysler Dodge Jeep RAM Bee Cave really impressed me. I am totally satisfied with every part of th auto dealers. But I have to tell you that Covert Chrysler Dodge Jeep RAM Bee Cave really impressed me. I am totally satisfied with every part of the purchase experience. My sales person Alexis Johnson was very helpful from the first call through the whole process. She was very honest, quick to answer my many questions, and followed through with every promise. She actually cares! I cannot give a higher recommendation to this dealership. Buy with confidence. Garry More
by Garry
Employees Worked With
Alexis Johnson
July 14, 2025
Benjamin made my van buying process easy. He was very professional and kind. I also got a good deal according to my budget and there was no pressure. He was very professional and kind. I also got a good deal according to my budget and there was no pressure. More
by jones_nyirongo
Employees Worked With
Benjamin Frazier
July 03, 2025
Great team to work with, Always put customer first. I have bought 7 vehicles from the Covert group and as long as they continue to put customer needs first I will continue to purchase from Covert. I have bought 7 vehicles from the Covert group and as long as they continue to put customer needs first I will continue to purchase from Covert. More
by HAL1
Employees Worked With
Beth & Eric in service.
July 01, 2025
Extreme Disappointment with Covert Ram in Bee Cave, TX I'm writing this review to share my firsthand experience with Covert Ram in Bee Cave, and to caution others considering purchasing a vehicle fr TX I'm writing this review to share my firsthand experience with Covert Ram in Bee Cave, and to caution others considering purchasing a vehicle from this dealership. I could leave no stars for this review I would. We purchased a used Audi Q7 on March 14, 2025, after being assured it had passed a rigorous multi-point inspection. We were also explicitly told we had 30 days to have the vehicle independently inspected, and that any mechanical issues discovered during that time would be covered and repaired by Covert--a key factor in our decision to proceed with the purchase. Within days of the purchase, we took the vehicle to a highly reputable European auto specialist. They found leaking motor mounts and cracked upper control arm bushings--significant issues that, in our opinion, should have been identified during any legitimate pre-sale inspection. We immediately returned the vehicle on March 19 and were assured by our salesperson, Kody K., that repairs would be completed quickly under the 30-day guarantee. What followed was weeks of frustrating back-and-forth. Covert could not determine internally which department would pay for the repairs--a baffling situation given the clear warranty terms we were promised. Ultimately, some of the repairs were completed, but only after significant delays and under our extended warranty, not the 30-day guarantee. This raises a troubling question: what would have happened had we not purchased the additional coverage? To make matters worse, we were told at the time of sale that a second key existed, but it would be held by the dealership until the insurance check cleared, and final paperwork was completed. When we picked up the vehicle from service on April 15, we were told the key could not be located but that a mobile locksmith would contact us the following week to provide a replacement. It's now July 1, and despite three separate follow-up attempts by phone and email, we have received no response and no spare key. The lack of accountability, poor communication, and broken promises have made this one of the most disappointing dealership experiences we've ever had. I strongly urge potential buyers to do their homework and consider other options before doing business with Covert CDJR. More
by teves09
