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Covert Chrysler Dodge Jeep RAM Bee Cave

Austin, TX

Overview
Employees
Reviews
Vehicles
4.3
210 Reviews
Here at Covert CDJR Bee Cave, proudly serving Bee Cave TX, Georgetown TX, Wells Branch TX and Lakeway TX, we know that there’s a lot more to buying a car than… well, simply buying a car. Our team is here to guide you through every facet of your automotive experience from helping you shop for the perfect new or used Chrysler, Dodge, Jeep or Ram model to helping you keep your ride in tip-top shape with expert auto service and genuine OEM parts. We’re here to help from every angle of the buying and owning process, and we’re eager to help you realize your automotive dreams.
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16501 Sweetwater Village Drive Building 3

Austin, TX

78738

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Showing 210 reviews

September 03, 2024

Everyone was very friendly. The dealership was very clean and professional. The salesman was very professional and polite. Financial department was very easy and understanding. More

by RUSTYHIGDON
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Rusty, Thank you for your wonderful review! We're thrilled to hear that your experience at Covert CDJR Bee Cave was positive. It’s great to know that our team’s friendliness, professionalism, and the cleanliness of our dealership made a good impression on you. We’re also pleased that you found the finance department easy and understanding. Your feedback means a lot to us, and we look forward to assisting you again in the future. If you need anything else, don’t hesitate to reach out!

September 03, 2024

Dealership and inventory was good, the only not so good part was the salesperson. He in my opinion didn’t worked with us as I would have liked it. More

by JCARDIEL73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Flores
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for sharing your feedback. While we’re glad to hear you were satisfied with the dealership and our inventory, we’re sorry to learn that your experience with the salesperson didn’t meet your expectations. We strive to provide excellent service to all our customers, and it’s disappointing that we missed the mark in this instance. We appreciate your input and will use it to improve our service. If you’d like to discuss this further or if there’s anything we can do to assist you, please feel free to reach out.

September 03, 2024

service was top notch and quick. Beth was on it and very polite. Will recommend to friends in need. More

by fish0065
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for your wonderful review! We’re delighted to hear that you had a top-notch and quick service experience at Covert CDJR Bee Cave. Beth is indeed a valuable member of our team, and we’re thrilled to know that her politeness and efficiency made a positive impression on you. We appreciate your recommendation and look forward to assisting your friends and family. If you need anything else, please feel free to reach out. Thanks again for choosing us!

September 02, 2024

Amazing customer service. I’ll be back for my next Jeep once I pass this one to one of the kids. More

by BRANDON@DRIPPINDREAMS.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Puerto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Brandon, Thank you for your great review! We’re thrilled to hear that you had an amazing experience with us at Covert CDJR Bee Cave. We look forward to assisting you with your next Jeep purchase when the time comes. If you need anything in the meantime, feel free to reach out. Safe travels with your current vehicle!

September 02, 2024

cancelled my order without my knowledge and did nothing about it. prices very high for work no willingness to work on price More

by bradwdear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Guayo Guimbarda
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Sep 03, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Brad, Thank you for sharing your feedback. We’re sorry to hear about your concerns, but we don’t have any record of an order being placed with us. It’s possible there may be some confusion with another dealership. We take customer service seriously and aim to provide transparent and fair pricing. If you’d like to discuss this further or if there's anything else we can assist you with, please reach out directly so we can address any issues you might have.

September 01, 2024

All the Service members were great. Cost was excessive, however Beth tried to lower it More

by tadjad1989
Recommend Dealer
Yes
Employees Worked With
Beth
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Sep 02, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for your feedback. We're pleased to hear that you had a positive experience with our service team at Covert CDJR Bee Cave. We understand that cost is a significant factor, and we’re glad Beth did her best to help with it. We appreciate your input and hope to continue providing you with excellent service in the future.

September 01, 2024

Great experience purchasing my vehicle. Noah and jhonatan were straight with me the entire time and was an easy process More

by wegner68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jjonatan
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Sep 02, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for your positive review! We’re thrilled to hear that your vehicle purchase experience at Covert CDJR Bee Cave was great and that Noah and Jonathan made the process straightforward and easy. We appreciate your feedback and look forward to assisting you with any future needs!

August 31, 2024

Cory did a great job. He work hard with us and found a Jeep In our price. He has everything ready to go when we arrived at the dealership. More

by 1LEXYKENNEDY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Harp
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for your feedback! We’re thrilled to hear that Cory did a great job at Covert CDJR Bee Cave, working hard to find a Jeep within your budget and having everything ready for you when you arrived. We appreciate your kind words and look forward to assisting you with any future needs!

August 31, 2024

Everyone at Covert Bee Cave was very welcoming, helpful, friendly, and made the experience easy and stress-free. Trevor and Marcus are exceptional and I would be glad to do business with them again! More

by frdrcko
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Wood
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Sep 02, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for your wonderful feedback! We’re thrilled to hear that everyone at Covert CDJR Bee Cave made your experience welcoming, helpful, and stress-free. We’re especially pleased to know that Trevor and Marcus stood out and provided exceptional service. We look forward to assisting you again in the future and appreciate your kind words!

August 31, 2024

Nice place, nice people, not pushy! Trevor is a cool nice guy helped a lot! More

by Cody kittle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Ishak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor Wood
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Sep 02, 2024 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Cody, Thank you for your great review! We’re glad to hear that you had a positive experience at Covert CDJR Bee Cave and appreciated our friendly, non-pushy approach. We’re especially pleased to hear that Trevor made a great impression and was able to assist you effectively. We look forward to helping you again in the future!

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