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Covert Chrysler Dodge Jeep RAM Bee Cave - Service Center

Austin, TX

4.2
97 Reviews
Call Service Center (512) 900-6192

97 Reviews of Covert Chrysler Dodge Jeep RAM Bee Cave - Service Center

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August 20, 2025

I appreciate the communication and attentiveness of Beth Cavanaugh at the service department. She has been my advisor for 2 years More

by osman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Cavanaugh
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August 20, 2025

Everyone I spoke to was so helpful and accommodating. It was such a pleasure to bring my Jeep to you guys! More

by ashliekt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Monroe
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August 09, 2025

Great experience again with Covert Bee Cave, this new Ram 1500 will make the 6th purchase there in 3 years There sales team and there service department are the best. Dan M More

by danm11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2025 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Dan, thank you for your continued loyalty and for making Covert CDJR Bee Cave your go-to dealership! We’re thrilled to hear that your new Ram 1500 marks your 6th purchase with us in just three years. It means a lot to know you value both our sales team and service department as the best. We truly appreciate your trust and look forward to helping you enjoy every mile in your new truck!

August 02, 2025

Beth took care of me and my truck after dealing with Georgetown s incompetence. Too do so . Great job . More

by chickenhawk65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth
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Aug 11, 2025 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for sharing your experience! We’re thrilled to hear Beth was able to take care of you and your truck after the challenges you faced elsewhere. At Covert CDJR Bee Cave, we pride ourselves on providing knowledgeable, efficient, and attentive service, and it’s great to know Beth delivered exactly that. We appreciate your trust and look forward to assisting you with all your future automotive needs!

July 25, 2025

I had the best experience with Valerie in service. She went out of her way to give me the best possible experience. More

by troy53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valerie Wheeler in service is amazing!
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Jul 29, 2025 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for the fantastic review! We’re so glad to hear that Valerie took great care of you—she truly goes above and beyond for our guests. We’ll be sure to pass along your kind words to her and the entire service team at Covert CDJR Bee Cave. We appreciate you and look forward to helping you again in the future!

July 25, 2025

Always nice always pleasant and always satisfied with the work cause I’m not waiting around forever More

by vicmac56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
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Jul 29, 2025 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for the great feedback! We’re thrilled to hear that your visits to Covert CDJR Bee Cave are always pleasant, efficient, and satisfying. Our team works hard to respect your time while delivering top-notch service—we appreciate your loyalty and look forward to seeing you again soon!

July 24, 2025

Valarie was awesome and easy to work with! Service center and dealership was efficient, trustworthy and clean! Thank you! More

by sparsons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valarie Wheeler
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Jul 29, 2025 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you so much for the kind words! We're thrilled to hear that Valarie provided you with an awesome experience and that you found the service center at Covert CDJR Bee Cave to be efficient, trustworthy, and clean. We truly appreciate your feedback and look forward to serving you again soon!

July 18, 2025

The experience at Covert Ram was excellent. They handled my issue with my Ram pickup and did so quickly with a fast turnaround. I’m very pleased with the experience. More

by alypey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 29, 2025 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for the great feedback! We're glad to hear your experience at Covert CDJR Bee Cave was excellent and that our team was able to resolve the issue with your Ram pickup quickly and efficiently. We truly appreciate your trust and look forward to helping you with anything you need down the road!

July 16, 2025

I had 2 Headlight Bulbs replaced and I provided the New Bulbs because OEM Bulbs only last 18 months or so. New Bulb Install took about 45 minutes and cost was $377. I questioned cost and was told their mec More

by cbageant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Puerto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 29, 2025 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for your feedback. We’re glad to hear the service was efficient and completed to your satisfaction. Unlike a household light bulb, many headlight replacements—especially on modern vehicles—involve removing trim, panels, or other components, which increases labor time. The pricing reflects the factory-designated fee schedule based on the time required to remove and install those parts. We appreciate your understanding and the opportunity to assist you!

July 03, 2025

Great team to work with, Always put customer first. I have bought 7 vehicles from the Covert group and as long as they continue to put customer needs first I will continue to purchase from Covert. More

by HAL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth & Eric in service.
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Jul 15, 2025 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you so much for your loyalty and for sharing such positive feedback! We’re thrilled to hear that your experiences with Covert CDJR Bee Cave and the Covert group have consistently put your needs first. It means a great deal to us that you’ve trusted us with seven vehicle purchases, and we’re committed to continuing to earn your business by delivering the customer-first service you deserve. We truly appreciate your continued support and look forward to helping you with your next vehicle when the time comes! 🚗👏

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