Covert Ford of Austin

I was in the market to change my car without really knowing what I really wanted. We knew how much we wanted to spend. Jeff brought a car out to the house for me to see and drive, but it wasn't quite m knowing what I really wanted. We knew how much we wanted to spend. Jeff brought a car out to the house for me to see and drive, but it wasn't quite me. I had seen a Ford Edge that I thought I might like. I arranged to go to the 'lot' and Jeff had 3 different cars for me to try (all within my price range) Still not being sure I didn't contact Jeff and he did not pester me. 4 days later he called me about another vehicle that had just arrived on the lot, he seemed to think it was perfect for me!!! He had listened to me and obviously he got it right. I loved it immediately. The price and car were perfect and so was Jeff. I would recommend him highly. Sincerely Mary Barnett More

I found my "new" vehicle on Jeff Sheppard's Facebook page... and it's a good thing I did! I could not be happier! Jeff was great to work with. He even brought the car to me at my work becau Facebook page... and it's a good thing I did! I could not be happier! Jeff was great to work with. He even brought the car to me at my work because I could not get up to the dealership. This deal was the best car buying experience I've ever had. They worked up my trade, got all the paperwork lined up, and then we went to the dealership to sign the paperwork. And that only took 30 minutes. Amazing!! Jeff and Covert are the best!!! Thanks again Jeff!! More

In this fast-paced world, it is always a pleasure to work with trustworthy people and deal with a Texas family owned business. Buying just the right vehicle can be a stressful experience but NOT with Jeff! with trustworthy people and deal with a Texas family owned business. Buying just the right vehicle can be a stressful experience but NOT with Jeff! All the communication was positive and we found the perfect car. Jeff, thanks for making it all too easy to buy from you! We're rolling in style now! See you soon! I've got a teenage son that will be ready to drive at Christmas! More

I recently bought my new, used vehicle from Jeff Sheppard and had a great experience, Jeff was very knowledgable,friendly and trust worthy. I was not looking forward to car shopping but Jeff made it easier t and had a great experience, Jeff was very knowledgable,friendly and trust worthy. I was not looking forward to car shopping but Jeff made it easier than ever, I would recommend anyone to go see Jeff he will hook you up, More

Last week I decided to trade my '04 mustang in for a newer model and thouht; I'll try Covert since Dudley & Bob are always singing their praises. I have been a loyal CarMax customer for years. I found a newer model and thouht; I'll try Covert since Dudley & Bob are always singing their praises. I have been a loyal CarMax customer for years. I found a car I liked at Covert, one at CarMax, and one at the Lincoln dealership in SA. Covert responded the fastest, made me the best deal and I literally bought a car via email. I mean, how often does THAT happen?? So long CarMax; Hello Covert!! More

Philip was very helpful in finding me the exact suburban I was looking for and handled the sale like I was a close friend. I would highly recommend Covert to anyone looking for a new or used vehicle. I was looking for and handled the sale like I was a close friend. I would highly recommend Covert to anyone looking for a new or used vehicle. More

This is my third new vehicle bought at Covert. All three were very positive experiences. Price was good, good trade-in offer, no hassle, paperwork handled promptly. Would definitely go back. were very positive experiences. Price was good, good trade-in offer, no hassle, paperwork handled promptly. Would definitely go back. More

If yoy are buying from them, stay away from any imports, no knowledge whatsoever about what they are selling and they tell you that they send the car to an outside service center to have the car checked pri no knowledge whatsoever about what they are selling and they tell you that they send the car to an outside service center to have the car checked prior to selling. Sure, explain to me how come I have to install a new 1500 ac compressor in less than a week of owning my car. More

On April 19th, I took my ,08 Town Car to Covert for the 22,500 mile service. Today was the first day that I have again used the car, and found that my Handicap Permit had disappeared while the car was in t 22,500 mile service. Today was the first day that I have again used the car, and found that my Handicap Permit had disappeared while the car was in the Co9vert Service Department. Warning to others, take everything of any value from the car befo9re going in for service More

No pressure approach to sales. Gave me the best price I found in town right from the get-go - very little haggling. Fair value for my trade-in. Better financing than at another dealer. In fact I left an found in town right from the get-go - very little haggling. Fair value for my trade-in. Better financing than at another dealer. In fact I left another dealer right in the middle of a deal to buy from Cover just because they were much more straight-shooting - at least they made me feel that way. More