Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Covina Volkswagen - Service Center

Covina, CA

4.7
341 Reviews

341 Reviews of Covina Volkswagen - Service Center

Sort by
May 31, 2025

I am always pleased with Covina. Vidalvia's service and Especially with Ruben as my service advisor. More

by STANFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Montanez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben
Report | Print
May 31, 2025 -

Covina Volkswagen responded

We're grateful for your positive feedback. It's wonderful to hear that you are consistently pleased with our service and that Ruben continues to meet your needs. We look forward to welcoming you back at Covina Volkswagen. Thank you!

May 29, 2025

I’m always taken care of at this dealership great parts department and mechanics here More

by DYOUMAN2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Montanez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar
Report | Print
May 31, 2025 -

Covina Volkswagen responded

We appreciate your kind words about Covina Volkswagen. It's wonderful to hear that our parts department and mechanics always meet your expectations. Thank you for your continued support and we look forward to serving you again.

May 29, 2025

Great team and service department, always helpful and I always get the help I need More

by DYOUMAN2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Montanez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2025 -

Covina Volkswagen responded

We appreciate your kind words. At Covina Volkswagen, we take pride in our service department and our dedicated team. We're glad to know you've always found the help you needed. Please don't hesitate to return whenever you need us next!

May 23, 2025

Car wash is bad and they need more service advisors Parts take too long to arrive. More

by JCARRANZA1127
Recommend Dealer
Yes
Employees Worked With
Charles
Report | Print
May 28, 2025 -

Covina Volkswagen responded

Thank you for taking the time to share your feedback. While we aim to provide five-star service every time, we understand that your visit did not meet those standards. Your concerns are important to us and we’re actively working to address these issues to improve our service. If there’s anything more you’d like to discuss or if we can assist you further, please don’t hesitate to give us a call.

May 22, 2025

Waited for my car and the service was fast and they did what needed to be done More

by DANIEL.LATTUCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Montanez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2025 -

Covina Volkswagen responded

Thank you for your feedback on Covina Volkswagen's service speed. We're glad to hear your visit was efficient. If there's anything more we can do to enhance your experience, please don't hesitate to let us know.

May 13, 2025

Covina Vw always did me right luv the Beetles that I bought I always Happy 🖤 More

by TRACEYLUVSBLK1215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alin Navidi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Khasdaei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nouri Eldick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Mahecha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2025 -

Covina Volkswagen responded

We're so happy to hear that you've had a positive experience with your Beetle from Covina Volkswagen, Tracey. Your continued happiness means everything to us. Please come back anytime!

May 09, 2025

Good customer service and a great parts and service department have been with them for almost 7 years More

by guillermoreza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Mahecha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Duarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2025 -

Covina Volkswagen responded

Thank you for your loyalty and support, Guillermo. At Covina Volkswagen, we're always ready to provide excellent service. Looking forward to many more years of serving you.

May 09, 2025

Love coming here, the staff is great, they always recognize me and my car and they work hard to take care of us. More

by CHIQUENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben
Report | Print
May 12, 2025 -

Covina Volkswagen responded

Thank you for your kind words! We at Covina Volkswagen are always here to provide excellent service to you and your car. Your continued support means a lot to us. We look forward to seeing you again!

May 07, 2025

I was provided excellent service. Ruben and Charles are my guys! I've been loyal to Bozanni/Covina VW for 10 years More

by ANNIEVW0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service depth, Ruben, and Charles
Report | Print
May 09, 2025 -

Covina Volkswagen responded

We appreciate your loyalty to Covina Volkswagen over the past decade! Your praises for Ruben and Charles mean a lot to us. We look forward to continuing to serve you with excellent service. Thank you!

May 03, 2025

The service manager, service coordinator and tech were very thorough and profession. Amazing and outstanding service. More

by DEBNME2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Montanez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles
Report | Print
May 04, 2025 -

Covina Volkswagen responded

We appreciate your wonderful feedback about Covina Volkswagen! It's fantastic to hear that our service manager, coordinator, and tech provided outstanding service. Your kind words mean a lot to us. Please come back anytime!

1
2
...
35