Crabtree Lexus of New Haven

Excellent Service I experienced exceptional customer service. I highly recommend their services. I particularly like their e-mail services. I had a "loaner Car" and wh I experienced exceptional customer service. I highly recommend their services. I particularly like their e-mail services. I had a "loaner Car" and when the services on my vehicle was completed, I had an email alert and a phone call. Good job! More

25,000 miles maintenance Tanya Panuzio is great! She's very dedicated to her work, reliable, informative and restpectful. I would like to recommend her for excellent services Tanya Panuzio is great! She's very dedicated to her work, reliable, informative and restpectful. I would like to recommend her for excellent services provided with my several encounter with her as my service advisor. More

Typical Used Car Shuffle Entered into negotiations on one of their higher priced used cars. Got a written contract; at the point of execution dealer reneged on two key poin Entered into negotiations on one of their higher priced used cars. Got a written contract; at the point of execution dealer reneged on two key points. Surly finance manager, as well. More

First car service This is my second car purchase from McDermott and I love the dealership and the service. Definitely would recommend and buy another car from them. This is my second car purchase from McDermott and I love the dealership and the service. Definitely would recommend and buy another car from them. More

Only the work I need in a timely manner! I love going to McDermott because I can trust that I only get the service I need in a fast and friendly manner! I would recommend McDermott for any ve I love going to McDermott because I can trust that I only get the service I need in a fast and friendly manner! I would recommend McDermott for any vehicles they service. John More

Engine problems From the moment I called and spoke to Tanya my experience just got better. Tanya was well educated in the problems my wife was experiencing with her From the moment I called and spoke to Tanya my experience just got better. Tanya was well educated in the problems my wife was experiencing with her car. Tanya took control, explained in great deal the problem, explained in great detail how the car would be fixed and how it would operate once fixed. Tanya arranged for a loaner to an even nicer car than my wife had and kept me informed of the progress while the car was at McDermott. Tanya went way above and beyond normal customer service, she is definitely an incredible asset to McDermott Lexus. Thank you to all the service technicians who serviced my car but most of all thank you to Tanya for her superior service. More

I love my McDermott Lexus! From start to finish my experience was superior. My salesperson, Mike left no question unanswered. The manager, was able to get me the exact vehicl From start to finish my experience was superior. My salesperson, Mike left no question unanswered. The manager, was able to get me the exact vehicle I was looking for and the finance manager, Joe walked me through the entire financing process and made sure I got the best program available. I would absolutely suggest to anybody considering buying a new or used vehicle to shop here first. You won't be disappointed! More

Exceptional My first time at this dealer. Great place. exceeded any expectations I had. Compared to other car service centers, this was exceptional. They m My first time at this dealer. Great place. exceeded any expectations I had. Compared to other car service centers, this was exceptional. They made you feel special we went to Lexus. More

Awesome Experience I would recommend this dealership to anyone. The personal attention was notable. The delivery of the car was very thorough and enjoyable. Both Qalil G I would recommend this dealership to anyone. The personal attention was notable. The delivery of the car was very thorough and enjoyable. Both Qalil Gaskin and Charles Duke provided the most amazing service possible More

Excellent experience The experience from start to finish was perfect. Going and picking up my car on Saturday was smooth. The car was on the showcase floor with my name on The experience from start to finish was perfect. Going and picking up my car on Saturday was smooth. The car was on the showcase floor with my name on it. They took time to go over all the tech stuff. The roses were a nice touch. Thank you! More