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Craig Smith Chevrolet
Galion, OH
163 Reviews
Craig Smith is a second-generation dealer. His father and uncle started in the new car business in 1963 in Dekalb Illinois. The family sold their store in Illinois in 1975 and moved to Florida where they operated a new car dealership until 1994. Market changes and a new overpass built in front of the Florida dealership dictated a change for The Smith Family. The dealership was sold, and Craig Smith found the Galion Ohio point to be just what he was looking for. Craig Smith Auto Group was opened in May of 1995 selling Chevrolet, Pontiac, Oldsmobile and Buick. The dealership is now known as Craig Smith Chevrolet Buick. Its focus is employee and customer satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 163 reviews
May 30, 2025
Noise came back and they rescheduled new appointment right away to correct.follow up was quick right away to correct.follow up was quick More
by gkrautlarger
Employees Worked With
May 30, 2025
Brought in for low speed rotation noise. Tech called said noise was gone.its still there Tech called said noise was gone.its still there More
by gkrautlarger
Employees Worked With
May 28, 2025
I love the service that you gave me it! ! I Love my Jeep!!!!!!!!🌹than you!!!!!!! ! I Love my Jeep!!!!!!!!🌹than you!!!!!!! More
by Candykiss6769
Employees Worked With
May 27, 2025
They’re a really good dealership to work with! Chris is an amazing salesman. Chris took his time to make sure I found what I wanted. Me and my family have both gotten several cars from Chris Chris is an amazing salesman. Chris took his time to make sure I found what I wanted. Me and my family have both gotten several cars from Chris and the dealership. More
by crystalkeeton
Employees Worked With
May 27, 2025
Chris Ganshorn was wonderful at Craig smith auto he answered all the questions I had and was very helpful.. Craig smith auto is a great dealership and I would highly recommend.. thank you all at Craig answered all the questions I had and was very helpful.. Craig smith auto is a great dealership and I would highly recommend.. thank you all at Craig smith auto for giving me a great experience on getting me a new car!! More
by longbeachcutie2
Employees Worked With
May 27, 2025
Heather was wonderful! No pressure at all, answering all of my questions. She was very kind and open to my "big personality". I would absolutely do business with her and No pressure at all, answering all of my questions. She was very kind and open to my "big personality". I would absolutely do business with her and Craig Smith again. More
by Chris Tucker
Employees Worked With
May 26, 2025
Was very clean and professional. Respectful. Was able to help get me into the specific vehicle I wanted even after my credit wasn’t that great. Chris made it possible to drive away a Respectful. Was able to help get me into the specific vehicle I wanted even after my credit wasn’t that great. Chris made it possible to drive away and at a reasonable amount of time! Thanks guys!! More
by BnStelle
Employees Worked With
May 26, 2025
It was time to upgrade to a newer car and Craig Smith Chevrolet had a great option and a reasonable price. Went to take a look and a test drive. Decided this 2023 low miles Acadia fit the bill. Chris and Chevrolet had a great option and a reasonable price. Went to take a look and a test drive. Decided this 2023 low miles Acadia fit the bill. Chris and Tyler were easy to work with offering review of features as easy paperwork in a timely manner. Told Chris I'd see him again in around seven years for an upgrade. More
by achandler
May 26, 2025
Chris definitely made my car buying experience easier. His years of knowledge and expertise were priceless. His years of knowledge and expertise were priceless. More
by LesNew
Employees Worked With
May 24, 2025
Wonderful experience buying my new car from Craig Smith Chevrolet! And special thanks to Chris Ganshorn for really helping me through the whole process and working his magic to make the whole thing happen Chevrolet! And special thanks to Chris Ganshorn for really helping me through the whole process and working his magic to make the whole thing happen! He is very knowledgeable and kind and cares about how he interacts with his customers! Thanks Chris! More
by marywinonajones
Employees Worked With
