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Craig Smith Chevrolet

Galion, OH

Overview
Employees
Reviews
Vehicles
4.8
163 Reviews
Craig Smith is a second-generation dealer. His father and uncle started in the new car business in 1963 in Dekalb Illinois. The family sold their store in Illinois in 1975 and moved to Florida where they operated a new car dealership until 1994. Market changes and a new overpass built in front of the Florida dealership dictated a change for The Smith Family. The dealership was sold, and Craig Smith found the Galion Ohio point to be just what he was looking for. Craig Smith Auto Group was opened in May of 1995 selling Chevrolet, Pontiac, Oldsmobile and Buick. The dealership is now known as Craig Smith Chevrolet Buick. Its focus is employee and customer satisfaction.
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7459 OH-309

Galion, OH

44833

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Showing 164 reviews

May 24, 2025

Wonderful experience buying my new car from Craig Smith Chevrolet! And special thanks to Chris Ganshorn for really helping me through the whole process and working his magic to make the whole thing happen More

by marywinonajones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ganshorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2025 -

Craig Smith Chevrolet responded

Chris isn't like most salesmen. He is very caring and will go the extra mile for each of his customers. He really wants each customer to know they are getting a great deal. He will take as much time necessary to answer your questions. Thank you for sharing your experience Mary!

May 24, 2025

Thank you Chris Ganshorn for making my car buying experience quick & easy! Highly recommend him if you're in the market for a new car!! More

by raj791997
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ganshorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2025 -

Craig Smith Chevrolet responded

That's a beautiful Nissan, and I'm ecstatic that you found a car you love. We appreciate your business and really appreciate your kind words.

May 24, 2025

We've bought several cars. Always a good experience. We would recommend Craig Smith for a great car buying experience. More

by adepinet33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ganshorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler was amazing too! 5 stars
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May 28, 2025 -

Craig Smith Chevrolet responded

Love seeing all the 5-stars! Thank you so much for sharing your experience with us. We may be a small dealership but our customers are the most important thing to us each and every day! Thank you so much!

May 23, 2025

Chris was an awesome sales rep! ! He got the job done right and got me in the car I wanted!! More

by Stacy Holloway
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ganshorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2025 -

Craig Smith Chevrolet responded

Thank you so much for sharing your experience Stacy! Chris works so hard and is dedicated to his customers. Thank you so much for purchasing from Craig Smith and especially from Chris.

May 16, 2025

I have worked with Craig Smith in Galion many times over the years. They have always helped get me into a vehicle better than the last! More

by Coral Baxter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Craig Smith Chevrolet responded

This is what we love hearing! You always want something better every time and it's great to hear that Heather helped you find that perfect vehicle for you! Thank you for trusting us and know we are here for you!

April 04, 2025

Chris once again went above and beyond for me! We have about 12 items from Craig Smith and Chris has been amazing EVERY TIME. Thank you Cjris for your dedication to us!! More

by josh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ganshorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 24, 2025

They treated us with respect and honesty, didn't try to sell anything useless .I would highly recommend them More

by ronaldwonderly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Woodruff
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2025 -

Craig Smith Chevrolet responded

We will always treat you with respect and honesty because without that, what are we? It's your decision on a vehicle and all we can do is show you the vehicle and teach you the bells and whistles. You need to decide if it fits your desire and budget. Thank you so much Ronald!

March 07, 2025

I bought a used Z06 from out of state and they helped make the transaction easy and secure answering all of my questions even after the sale was complete! Great customer service! More

by Wildside808
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2025 -

Craig Smith Chevrolet responded

People think they need to come to the dealership to purchase a vehicle and that's just not true. We can get you on a video chat and show you everything about the vehicle. If you live locally, we will bring you the paperwork and deliver the vehicle. Thank you for your great review!

February 27, 2025

Jacob was very helpful in finding the perfect car for me and helpful with the whole car buying process! More

by maddyhartman13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Besenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2025 -

Craig Smith Chevrolet responded

Jacob is pretty awesome for sure, Maddy! Thank you for sharing your experience at our dealership. We value your business! Know Jacob is here should you have any questions.

February 16, 2025

jake was super nice and very accommodating when we wanted to look at multiple cars. he set them all side by side and that made it super nice to compare them. xxxx of good guy. More

by bogger331
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Besenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2025 -

Craig Smith Chevrolet responded

Love this review because that's what Jacob and our staff is so good at doing! We aren't a huge dealership that is just pushing customers in and out. We sit down with you and find all the vehicles you like. We put them side-by-side and let you test drive them all. Then, you can make a truly sound decision on your next vehicle. It's about you and not us.

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