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Crest Cadillac

Frisco, TX

4.8
1,055 Reviews
BEST OF CREST Our best offers. Our Best Selection. Your best choice to get more for less. See why so many customers love Crest.
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6280 State Hwy 121

Frisco, TX

75034

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Showing 1,055 reviews

May 11, 2025

Great experience. Austin understood exactly what we were looking to accomplish and worked to make tirelessly it happen. He had a great energy level and was clearly p More

by GDKD93
Recommend Dealer
Yes
Employees Worked With
Austin Drabick
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2025

They made it an easy process. Both sales a F and I were great . 10/10 More

by SHAWNRYAN201244
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kodie Cadenhead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachid Lagrini
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2025

Logan in the service department is great. He always gets me in ASAP and the service guys always do great work. More

by kurt.hibbets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kodie Cadenhead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan McPherson
May 10, 2025

Very good customer service there is lot of inventory got lot of choices will definitely going back More

by RAJEEVGUPTA2211
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kodie Cadenhead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Duckworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025

Arman is a great service advisor. He is very helpful and his communication is outstanding! More

by WADEVH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arman
May 10, 2025

I scheduled my in time and was out a few hours later. Price was expensive but I knew before that it would be. More

by JFRUSHING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025

Austin Drabick made our car buying experience easy and enjoyable. He listened to our needs and wants and followed through on his word. We would definitely work with him for our next purchase. More

by Cindyreynolds87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Drabick
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Crest Cadillac responded

Thank you for your wonderful feedback! We're thrilled to hear that Austin made your car-buying experience both easy and enjoyable. It’s great to know he took the time to listen to your needs and followed through on his promises. We truly appreciate your trust and look forward to working with you again for your next purchase!

May 07, 2025

Never buying a car or using service at crest ever again. Couldn’t even properly diagnose a fix for my car when going through warranty ended up screwing it up took over 3 weeks for a sunroof repair and very More

by LR_DUONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Oldham was the service guy
May 07, 2025 -

Crest Cadillac responded

Your feedback is greatly appreciated, please reach out to our Service Director James Freel at jfreel@vtaig.com to further discuss your concerns.

May 07, 2025

Chris is fabulous. Our 2nd vehicle bought at Crest. We drive from Keller to do business with Crest, Pat who is a tremendous manager.and Chris is a first class salesma More

by GAGEBROWNING
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Rucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Austin
May 08, 2025 -

Crest Cadillac responded

Thank you for your continued trust and for making the trip from Keller to work with us again! We're thrilled to hear that Chris and Pat helped make your second vehicle purchase such a positive experience. It means a lot to know that their dedication to exceptional service, efficiency, and professionalism stood out to you. We truly appreciate your loyalty and your kind words—enjoy your new vehicle!

May 07, 2025

Very responsive to my request and needs! Helpful not pushy and kind. Meet with the right price and delivered. More

by CSMDESIGNS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kodie Cadenhead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Bonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

Crest Cadillac responded

Thank you for sharing your experience! We're so glad to hear that our team was responsive, helpful, and respectful throughout your visit. It’s great to know that we were able to meet your needs, offer the right price, and ensure a smooth delivery process. We appreciate your feedback and hope you’re enjoying your new vehicle!

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