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Crest Cadillac - Service Center

Frisco, TX

4.8
512 Reviews
Call Service Center (469) 919-5551

512 Reviews of Crest Cadillac - Service Center

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May 01, 2025

Great service. Monica was very helpful and meet my needs. Ensuring that I was satisfied with the service More

by DLC1304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica
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April 30, 2025

Service is great and appreciative of the service advisors always keeping it real and honest. Thank you More

by CHESHIRE069
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 29, 2025

Excellent service I am very please Monica kept me updated and was very courteous and professional More

by LOUISECONOVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica
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April 29, 2025

Bryan has been my go to for 3 Cadillac cars! ! He is exceptional!!!! He is the reason I keep buying Cadillac!! More

by SHANETSGREENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Oldham
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Apr 30, 2025 -

Crest Cadillac responded

Thank you for sharing your experience! We're thrilled to hear that Bryan has been such a valuable part of your driving journey, and we’re so glad to know he's helped you with three Cadillac vehicles! His exceptional service is exactly what we aim for, and we're glad that it's kept you coming back. We truly appreciate your loyalty and look forward to continuing to serve you in the future!

April 29, 2025

Love this dealership. Very attentive to your needs. Work is done in a timely manner. More

by joyce_pwelch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2025 -

Crest Cadillac responded

Thank you for the great feedback! We're so glad to hear that you love the dealership and that our team has been attentive to your needs. It's wonderful to know that the work was completed promptly and met your expectations. We appreciate your support and look forward to seeing you again!

April 28, 2025

Friendly people, excellent on time service. Monica is great! Wouldn’t go that far normally but Pat Austin makes it worth the trip More

by BURGERMAN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Bonin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2025 -

Crest Cadillac responded

Thank you for the kind words! We're glad to hear that you experienced friendly service and timely care during your visit. It's especially wonderful to know Monica made a great impression and that Pat Austin helped make the trip worthwhile—comments like yours mean a lot to our team. We appreciate you taking the time to share your experience and look forward to welcoming you back!

April 28, 2025

Crest Cadillac constantly strives for the best. I am well taken care of and my vehicle is maintained superbly. More

by JMDVAZQUEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ybarra
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Apr 29, 2025 -

Crest Cadillac responded

Thank you for your kind words and loyalty. We're proud to provide top-notch service and ensure your vehicle stays in excellent condition.

April 27, 2025

Service was great. Very attentive and prompt. Greg was excellent and ensured everything went very smoothly including follow-up. More

by MARVYPOOH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Crest Cadillac responded

Thank you for your wonderful feedback! We're so glad to hear that Greg provided you with attentive and prompt service, and that everything went smoothly with his help. We'll be sure to pass along your kind words to him. We truly appreciate your business and look forward to assisting you again!

April 27, 2025

I really was pleased with Crest, I had to drop my car off, they got me home and back up there to pick my car up with no waiting time More

by janbell4316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Barron
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Apr 28, 2025 -

Crest Cadillac responded

Thank you for your feedback! We're glad to hear that your experience with Crest was smooth and convenient, especially with the timely transportation to and from the dealership. Providing hassle-free service is something we take pride in, and it's great to know that everything went seamlessly for you. We appreciate your business and look forward to serving you again!

April 26, 2025

Na Na Na Na Na Na Na Na Nan Na Na Na Na Na Na More

by PFORRET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian oldman
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Apr 28, 2025 -

Crest Cadillac responded

Thank you for the 5-star rating! We appreciate your support and are glad to have had the opportunity to serve you. If you ever need anything, don't hesitate to reach out!

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