Crest Cadillac - Service Center

I have had nothing but excellent customer service with Crest Cadillac service and sales department. Crest Cadillac service and sales department. More

The service department is wonderful to work with and makes service stress free. They listen to my concerns and get everything fixed! makes service stress free. They listen to my concerns and get everything fixed! More

Always so professional and do a great job they always treat you like family and keep you informed treat you like family and keep you informed More

Ty and his team got me scheduled immediately for an alignment. They picked up my car and returned it the same day within a short time. I truly have never experienced such prompt service and great work alignment. They picked up my car and returned it the same day within a short time. I truly have never experienced such prompt service and great work!!! I am definitely a Cadillac customer for life!!! More

Mandy was great in sales, but they either forgot or were unwilling to preform the recall work my car needed which they were not supposed to sell it until it was done per GMs own bulletin. A day after the sa unwilling to preform the recall work my car needed which they were not supposed to sell it until it was done per GMs own bulletin. A day after the sale they called me expecting me to take the car to a Cadillac dealer within 2 days to correct their mistake. In addition they sold me a car with a damaged Onstar communication module which I wasn't aware of until taking it to my local Cadillac dealer. The wait time for this part is several months according to the dealer here so my Onstar trial is worthless. Also 18 days later and my trade still doesn't show paid off and when they sent me info trying to show they paid off my trade they sent me some other customer's info on their trade. So I still don't know if they have sent the payoff for my trade. So I am not exactly impressed. Definitely need to keep on them as their after sale support is mediocre at best. More

Greg Vetrano has been my service manager for the 10 years I've owned my car. He is very professional, friendly does as great job. I've owned my car. He is very professional, friendly does as great job. More

I love working with Greg in the service department. He’s always informative and very helpful. He’s always informative and very helpful. More

Great service, very professional, work finished when promised. Reasonable prices , vehicle washed and vacuumed All was great promised. Reasonable prices , vehicle washed and vacuumed All was great More

Appt went well from making the appointment to picking up car. Greg and Nia really did an excellent job. car. Greg and Nia really did an excellent job. More

Great place to have your car serviced, they want their customers to be treated like they are part of the family. customers to be treated like they are part of the family. More