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Crest Cadillac - Service Center

Frisco, TX

4.8
656 Reviews
Call Service Center (469) 919-5551

656 Reviews of Crest Cadillac - Service Center

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April 28, 2025

Friendly people, excellent on time service. Monica is great! Wouldn’t go that far normally but Pat Austin makes it worth the trip More

by BURGERMAN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Bonin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2025 -

Crest Cadillac responded

Thank you for the kind words! We're glad to hear that you experienced friendly service and timely care during your visit. It's especially wonderful to know Monica made a great impression and that Pat Austin helped make the trip worthwhile—comments like yours mean a lot to our team. We appreciate you taking the time to share your experience and look forward to welcoming you back!

April 27, 2025

I really was pleased with Crest, I had to drop my car off, they got me home and back up there to pick my car up with no waiting time More

by janbell4316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Barron
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Apr 28, 2025 -

Crest Cadillac responded

Thank you for your feedback! We're glad to hear that your experience with Crest was smooth and convenient, especially with the timely transportation to and from the dealership. Providing hassle-free service is something we take pride in, and it's great to know that everything went seamlessly for you. We appreciate your business and look forward to serving you again!

April 27, 2025

Service was great. Very attentive and prompt. Greg was excellent and ensured everything went very smoothly including follow-up. More

by MARVYPOOH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Crest Cadillac responded

Thank you for your wonderful feedback! We're so glad to hear that Greg provided you with attentive and prompt service, and that everything went smoothly with his help. We'll be sure to pass along your kind words to him. We truly appreciate your business and look forward to assisting you again!

April 26, 2025

Na Na Na Na Na Na Na Na Nan Na Na Na Na Na Na More

by PFORRET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian oldman
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Apr 28, 2025 -

Crest Cadillac responded

Thank you for the 5-star rating! We appreciate your support and are glad to have had the opportunity to serve you. If you ever need anything, don't hesitate to reach out!

April 26, 2025

Monica was very helpful as always! She makes the visit stress free. She ordered a TPMS sensor and followed up. More

by JAGUAR101310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica
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Apr 28, 2025 -

Crest Cadillac responded

Thank you for sharing your positive experience! We're so glad to hear that Monica continues to provide you with excellent service and makes your visits stress-free. We’ll be sure to pass along your kind words to her. We appreciate your loyalty and look forward to assisting you again!

April 25, 2025

Good job Logan, technician and carwash personnel. Thanks for the professionalism, and timeliness in repairing my issue. Keep up the good work. More

by jmarcelsax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan, Service Manager
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Apr 28, 2025 -

Crest Cadillac responded

Thank you for taking the time to share your positive experience! We're thrilled to hear that Logan and our team provided you with professional and timely service. We greatly appreciate your kind words and are glad we could get your issue resolved. We’ll be sure to pass along your feedback to Logan and the carwash team. Thanks again for your support, and we look forward to serving you in the future!

April 24, 2025

Armand was pleasant to work with. He identified an issue and took care of it. More

by PMBRANCATO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armand
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Apr 25, 2025 -

Crest Cadillac responded

Thank you for your feedback! We're glad to hear that Armand was pleasant to work with and was able to identify and resolve the issue for you. It's always our goal to provide attentive and effective service, and we appreciate you taking the time to share your positive experience!

April 24, 2025

The service team at Crest is absolutely amazing. This is the only place I will bring my vehicle. More

by Jderuby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan McPherson
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Apr 25, 2025 -

Crest Cadillac responded

Thank you for your kind words! We’re thrilled to hear that you’ve had such positive experiences with our service team. It’s wonderful to know that we’ve earned your trust, and we’ll continue to work hard to provide the best service possible. We look forward to taking care of your vehicle for many visits to come!

April 24, 2025

Service was efficient and done in the time that was expected. Arman provided good communication. More

by DOREENMILLER
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Arman
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Apr 25, 2025 -

Crest Cadillac responded

Thank you for your feedback! We’re glad to hear that your service was completed efficiently and within the expected time frame. It’s great to know that Arman kept you informed with good communication throughout the process. We appreciate your trust in us and look forward to serving you again!

April 24, 2025

Service Advisor-Ty was very helpful. I always have a pleasant visit at the service department. More

by DLSK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty King
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Apr 25, 2025 -

Crest Cadillac responded

Thank you for sharing your experience! We’re so glad to hear that Ty was helpful and that you consistently have pleasant visits to our service department. Providing a positive experience each time is important to us, and we appreciate your continued trust in our team!

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