587 Reviews of Crest Cadillac - Service Center
Very helpful staff. Quote was detailed and they explained everything clearly. Work was done quickly and process was very smooth. Quote was detailed and they explained everything clearly. Work was done quickly and process was very smooth. More
Should not take over 2 weeks to get a loaner car when my car has a check engine light on and is under warranty. The thermostat quit working as did the A/C. When was the last time you drove a car for 2 weeks car has a check engine light on and is under warranty. The thermostat quit working as did the A/C. When was the last time you drove a car for 2 weeks in a car in that condition? Finally the loaner was filthy. Couldn’t tell if there were any marks on the car during the walk around or not because of the dirt. More
Charles from parts department went far and beyond to take care of me. Thank you care of me. Thank you More
Great customer service. Always a pleasure working with them from the phone call to the service advisor. Always a pleasure working with them from the phone call to the service advisor. More
The service reps rarely keep me informed on the status of my car. When I try to schedule an appointment, they are never able to do it on my schedule, it is always on theirs. my car. When I try to schedule an appointment, they are never able to do it on my schedule, it is always on theirs. More
The dealership is fine Since leasing my XT5 I basically visit the service dept but this time it was more expensive than before because I have a turbo engine to service it in my opinion was expensive I paid visit the service dept but this time it was more expensive than before because I have a turbo engine to service it in my opinion was expensive I paid $671 and some change other than that I can't complain More