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Crest Cadillac - Service Center

Frisco, TX

4.8
655 Reviews
Call Service Center (469) 919-5551

655 Reviews of Crest Cadillac - Service Center

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April 24, 2025

Great experience working with Arman when I brought car in for service. He knew exactly what is needed and have the car ready in few hours. He was attentive and communicated the updates. Thank you. More

by KML1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arman
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Apr 25, 2025 -

Crest Cadillac responded

Thank you for sharing your experience with us! We're glad to hear that Arman took great care of your vehicle and provided clear communication throughout the service. It’s wonderful to know the process was smooth and efficient. We appreciate your feedback and look forward to assisting you again in the future!

April 24, 2025

I have never had a bad experience at Crest Cadillac. I have been waited on by several service advisors and they all did an excellent job. More

by RONALDSEALS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2025 -

Crest Cadillac responded

Thank you for your continued trust in us! We’re thrilled to hear that you’ve consistently had great experiences with our service team. It’s wonderful to know that every service advisor you’ve worked with has provided excellent care. We truly appreciate your feedback and look forward to serving you again!

April 24, 2025

Always a great experience when I bring my car in for service. They have me in and out within a couple of hours which is great. More

by ROBERT.TUCCI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Oldham
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Apr 25, 2025 -

Crest Cadillac responded

Thank you for sharing your experience! We’re so glad to hear that your service visits are always smooth and efficient. Getting you in and out quickly is important to us, and we’re happy we could make your visit as convenient as possible. We appreciate your continued trust in us!

April 24, 2025

They always do a good job when working on my vehicle, Thanks to Greg for taking good care of my auto needs. More

by SLHALL48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Vitrano
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Apr 25, 2025 -

Crest Cadillac responded

Thank you for your feedback! We're so glad to hear that Greg took great care of your vehicle. We truly appreciate your trust in our service team, and we're always here to help with any future auto needs.

April 22, 2025

Chase, my service advisor, did an excellent job of servicing our 2019 XT5. Second time working with him and equally as excellent. More

by danahoo2k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase Ybarra
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Apr 23, 2025 -

Crest Cadillac responded

Thank you for taking the time to share your experience! We're so glad to hear that Chase provided excellent service once again while assisting with your 2019 XT5. Consistency and care are what we strive for, and it’s great to know Chase delivered on both during your visit. We appreciate your continued trust and look forward to your next visit!

April 21, 2025

Crest Cadillac service is outstanding! Kept me informed and serviced my car in a timely manner. Service advisor was great! More

by MTARVER1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2025 -

Crest Cadillac responded

Thank you for the wonderful feedback! We're thrilled to hear that your service experience at Crest Cadillac was outstanding. It's great to know the team kept you informed and took care of your car in a timely manner. We'll be sure to pass along your kind words to the service advisor!

April 21, 2025

We really appreciate Logan's friendly, professional and efficient service he provides every time. We always feel welcomed and valued! And thanks to the team too for the excellent customer service that they More

by RCMPLUMBINGLLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan McPherson
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Apr 22, 2025 -

Crest Cadillac responded

Thank you so much for your kind words! We're thrilled to hear that Logan consistently provides you with friendly, professional, and efficient service. It's wonderful to know that you always feel welcomed and valued by him and the rest of the team. We truly appreciate your continued trust, and we’re grateful to have customers like you!

April 20, 2025

We appreciate Logan taking such good care of our car when we come in for service! More

by GBSTOGNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
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Apr 22, 2025 -

Crest Cadillac responded

Thank you for sharing your feedback! We're so glad to hear that Logan has been taking great care of your vehicle during your service visits. We truly appreciate your trust in our team, and we're grateful for the opportunity to continue providing excellent service for you.

April 20, 2025

Been coming to Crest for 25 years, and Greg Vetrano , take good care of us,🙏🏾🙏🏾🙏🏾 Such a good personality !!!! More

by ANNIEMORGAN49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2025 -

Crest Cadillac responded

Thank you for your loyalty over the past 25 years! We're so glad Greg continues to take great care of you. We truly appreciate your kind words and continued support!

April 19, 2025

Arman did a great job taking care of all of my needs and even went the extra mile to make sure everything was handled. Big Mike in the body shop also took extra time to address a few things we noticed when More

by ABALL10111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arman Naomi. was 5 star
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Apr 22, 2025 -

Crest Cadillac responded

Thank you so much for sharing your experience! We're thrilled to hear that Arman went above and beyond to ensure everything was taken care of and that Big Mike was attentive and thorough when you picked up your vehicle. We truly appreciate your kind words and will be sure to pass along your compliments to both of them. We're grateful for the opportunity to serve you and look forward to assisting you again in the future!

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