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Crest Cadillac - Service Center

Frisco, TX

4.8
580 Reviews
Call Service Center (469) 919-5551

580 Reviews of Crest Cadillac - Service Center

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March 28, 2025

Wonderful experience with Creat Cadillac staff and Complimentary Guest Services. Love to visit this show room. More

by Siva Kumar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2025 -

Crest Cadillac responded

It's wonderful to hear you had such a positive experience with our staff and our complimentary guest services! We're delighted that you enjoy visiting our showroom. We strive to create a welcoming and enjoyable atmosphere for all our guests. Thank you for sharing your feedback, and we look forward to seeing you next time!

March 27, 2025

Logan always takes great care of us and makes sure all is completed correctly. He truly cares about his customers. More

by KATINAREAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
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Mar 31, 2025 -

Crest Cadillac responded

We are so pleased to hear that Logan consistently provides you with great care. It's wonderful that he ensures everything is completed correctly and that his genuine care for his customers shines through. We truly value his dedication and your continued patronage. Thank you for sharing your positive experience.

March 27, 2025

Logan is amazing to work with. Always helpful and knowledgeable. Always gets everything done and answers any questions I have. More

by LILAHAMMAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
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Mar 28, 2025 -

Crest Cadillac responded

Thank you for the wonderful feedback! We're so glad to hear that Logan has been helpful and knowledgeable throughout your experience. It's great to know he always makes sure everything gets done and answers all your questions. We truly appreciate your trust and look forward to working with you again in the future!

March 27, 2025

I was provided quality service and was treated very respectfully by bother the service team and the advisors. More

by ONEALL
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2025 -

Crest Cadillac responded

Thank you for sharing your experience! We're thrilled to hear you received quality service and were treated with respect by both our service team and advisors. Providing excellent customer care is always our top priority, and we’re so glad it showed. We look forward to serving you again in the future!

March 26, 2025

Shawn made sure everything was done right on my car. He did a great job. More

by CARLENE1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
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Mar 28, 2025 -

Crest Cadillac responded

Thank you for your feedback! We're glad to hear that Shawn ensured everything was done right on your car. We appreciate your kind words and look forward to assisting you again in the future!

March 26, 2025

Outstanding Customer service is top notch at this dealership. The service department staff is friendly, very knowledgeable, and extremely helpful! My service rep, Logon is top notch! Always willin More

by MARYANNPURSLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logon
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Mar 27, 2025 -

Crest Cadillac responded

Thank you for your wonderful feedback! We're so glad to hear that our service department, and Logon in particular, provided you with outstanding service. It’s great to know that Logon went above and beyond to ensure your experience was smooth and convenient. We truly appreciate your kind words and look forward to assisting you again in the future!

March 26, 2025

Excellent service and efficiency. Was able to track my vehicle progress through completion. All recommended services were thoroughly explained. More

by monte860
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryon Oldham—Service Dept
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Mar 28, 2025 -

Crest Cadillac responded

Thank you for your positive feedback! We're glad to hear that you were satisfied with the service, efficiency, and the ability to track your vehicle's progress. We also appreciate that the recommended services were clearly explained. We look forward to assisting you again in the future!

March 26, 2025

Logan is great he always responds fast and keeps me informed on my vehicle. Thanks More

by najiyyah24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
Report | Print
Mar 27, 2025 -

Crest Cadillac responded

Thank you for sharing your experience! We're so glad to hear that Logan has been responsive and kept you informed about your vehicle. We truly appreciate your feedback and are happy to have him on our team. Looking forward to assisting you again soon!

March 26, 2025

Customer service is top notch at this dealership. The service department staff is friendly, very knowledgeable, and extremely helpful! More

by CHANDRAMCQUEEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Brintnall
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Mar 27, 2025 -

Crest Cadillac responded

Thank you for your kind words! We're thrilled to hear that our service department staff provided you with top-notch customer service and that you found them knowledgeable and helpful. We truly appreciate your feedback and look forward to continuing to assist you in the future!

March 26, 2025

Outstanding experience at Crest Cadillac, friendly, knowledgeable staff, efficient service, and high-quality repairs. Highly recommend! More

by anastacio0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg
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Mar 27, 2025 -

Crest Cadillac responded

Thank you for your kind words! We're thrilled to hear that you had an outstanding experience with our team and that you were satisfied with the service and repairs. We appreciate your recommendation and look forward to assisting you again in the future!

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