Crest Ford

We didn't realize that we were going to be made the fool of for our April 1, 2025 purchase of a 2017 Ford Escape. Less than two weeks later the engine blew on us. Although Crest was nice enough to offer u of for our April 1, 2025 purchase of a 2017 Ford Escape. Less than two weeks later the engine blew on us. Although Crest was nice enough to offer us a small amount of money, it was a small fraction of the cost of the new engine we needed to put in. Once we got the car back from our mechanic, new engine and all, the turbo went out. Got it back and then the compressor needed to be replaced. Now for the joke: the transmission is going! And Ford will not help us. So disappointed. More

My salesman was the best and went above and beyond. Dealing with Finance was easy and they took time to explain things. I couldn't be happier with my experience at Crest Ford Flatrock. Dealing with Finance was easy and they took time to explain things. I couldn't be happier with my experience at Crest Ford Flatrock. More

Were greated at door and a salesman was available. He understood are questions and showed us what inventory was available. We decided on a vehicle and explained financing options. When we picked up ve He understood are questions and showed us what inventory was available. We decided on a vehicle and explained financing options. When we picked up vehicle he explained features on vehicle screen and phone APP.Only think he didn't explain the charging procedure. We signed a serries of financial documents with finance manager.Including a document that we owed noth more. The day we picked up vehicle we were told there was an additional $160 charge. We asked about the Federal EV Credit and were told we would have to apply for it on our own. Researching the program I learned that a dealer selling a qualifed EV vehicle coul deduct the credit from sales price. This would have reduced monthly payments and simplifed my 2025 IRS filing. More

Repaired oil Sending unit after purchase. Above normal service. Would recommend this dealership to friends and family. Above normal service. Would recommend this dealership to friends and family. More

Ken was the best salesman I have ever had the pleasure of working with. 5 stars my friend.funny, informative and great communication. Thank you so much Lauri Howard 2022 Escape working with. 5 stars my friend.funny, informative and great communication. Thank you so much Lauri Howard 2022 Escape More

Brent Rose was patient, addressing all questions I had on the vehicle I was purchasing. He was clear on the pricing and Ford incentives. It was a good purchase experience. the vehicle I was purchasing. He was clear on the pricing and Ford incentives. It was a good purchase experience. More

I was completely satisfied with Crest Ford. The salesman was knowledgeable and very helpful from beginning when I ordered my vehicle to delivery. The finance person was also great! The salesman was knowledgeable and very helpful from beginning when I ordered my vehicle to delivery. The finance person was also great! More

Daniel helped answer all my questions and find the car that was right for me. It was easy and quick to get into my new vehicle. that was right for me. It was easy and quick to get into my new vehicle. More

We lease a new F150 every three years. Our salesman Jim and all the personnel at Crest Ford provide an excellent sales experience and great service when needed during the life of the leas Our salesman Jim and all the personnel at Crest Ford provide an excellent sales experience and great service when needed during the life of the lease. Thanks! More

Great experience, everyone we came in contact with was awesome. Very communicative and fast response time. awesome. Very communicative and fast response time. More