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Crest INFINITI - Service Center

Frisco, TX

4.8
525 Reviews

525 Reviews of Crest INFINITI - Service Center

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September 11, 2025

I have received great customer service in both sales and service departments when visiting this dealership. More

by amandatx88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gassett Purrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braeden Breysacher
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clay
September 10, 2025

Everything was great I didn’t get loaner car as not available in online booking More

by HEMANTANILK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Simmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Beiriger
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2025

We always get prompt efficient service. All the staff is friendly and professional. We have developed a friendship with some of your staff. More

by ROBERTCMEYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tux Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2025

Overall, I had a very positive experience with this dealership. The team was professional, courteous, and made the process smooth. The only challenge I encountered was with the availability of a loaner More

by MJERYES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asad El Wir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Beiriger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Dunn
September 06, 2025

I absolutely love this dealership and its service center. They have the best people and most friendliest customer oriented people hired. More

by chanbennett9310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gassett Purrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miles Means
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Simmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Beiriger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeannie Dang
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2025

No communication from Service after I selected my Service options.. I had to call and find out if my car was ready... More

by SHINEY.ABRAHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
September 04, 2025

I always enjoy bringing my car here for service. Robert MOLER is great to work with. The service is always on point. More

by APRIL.RAYNE45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert MOLER
September 04, 2025

The service manager Robert was very personable and addressed all of my concerns. He even helped me with a quick cosmetic issue that made my car look amazing. He is the reason I will return to the Cre More

by daniellempena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
August 31, 2025

very helpful--friendly people--handy location solved the problem quickly with a good explanation for a senior citizen More

by UNCLEJO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miles Means
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2025

The dealership works with me to ensure that I'm happy with the work it does is acceptable to me. More importantly they show concern and the willingness to help. More

by RICHARDOSEI2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Brown
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