Crest Volvo Cars - Service Center

Lyn is great and the only reason I consistently bring my vehicle in! Well done as always Lyn vehicle in! Well done as always Lyn More

If I could give zero stars, I would. Crest Volvo has been an absolute nightmare to deal with. My vehicle has been in four separate times for the same unresolved issue, and every time I’m Crest Volvo has been an absolute nightmare to deal with. My vehicle has been in four separate times for the same unresolved issue, and every time I’m told it’s just a “software problem.” No real diagnostics, no resolution, just empty excuses. Meanwhile, the issue continues to compromise the safety and reliability of my car. The worst part? The service manager was not only rude and dismissive but actually had the audacity to ask me to overlook known safety issues. That’s not just unprofessional — it’s dangerous and unethical. I came in expecting Volvo-level care and integrity, and instead I was treated like an inconvenience. There’s zero accountability, zero transparency, and clearly zero concern for customer safety. Crest Volvo has shown me they care more about brushing problems under the rug than fixing them. This dealership has failed to meet even the most basic standards of customer care and vehicle maintenance. I strongly advise others to steer clear of Crest Volvo if you value honesty, safety, and competent service. More

They were prompt, courteous, and thorough. Suggested additional services needed but no hard sell. A good experience overall. Suggested additional services needed but no hard sell. A good experience overall. More

I’ve never had a bad experience here. The advisors here are so helpful. The last one I had (Lynn) was great and really appreciate him going through extra mile to make sure I had my car ba The advisors here are so helpful. The last one I had (Lynn) was great and really appreciate him going through extra mile to make sure I had my car back before going out of town. More

Always quick and reasonable! My original advisor was busy with another customer but Jasmin stepped in to help me with my car's service appointment and was very easy to work with My original advisor was busy with another customer but Jasmin stepped in to help me with my car's service appointment and was very easy to work with. I knew my tires were low tread and the service technician caught that and replaced. Loaner is also nice to have! More

If I had to some it up very simply I would say the place is deceiving is deceiving More

I had something stolen from my car during a service. My service manager Mark was great, but nothing was done or offered to remedy the missing item. I notified immediately after entering my car after p My service manager Mark was great, but nothing was done or offered to remedy the missing item. I notified immediately after entering my car after pickup More

I like Crest Volvo a lot. I use Ally Gallagher for my service advisor and she does a great job explaining the process and keeping me informed. The service techs do a good job I use Ally Gallagher for my service advisor and she does a great job explaining the process and keeping me informed. The service techs do a good job and I trust them to do the job correctly the first time. The waiting area is nice and the dealership is clean and bright. More

Had. a method to except a towed car on a Sunday. So my car was left there and looked at first thing Monday morning. Was called to inform that they had t a method to except a towed car on a Sunday. So my car was left there and looked at first thing Monday morning. Was called to inform that they had the car and that it would be looked at soon. One thing I did not like about the service department was that I had to pay 3% extra to pay with my credit card. More

Mark true professional. Friendly efficient and made the whole process simple and enjoyable. Great job! Friendly efficient and made the whole process simple and enjoyable. Great job! More