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Crest Volvo Cars - Service Center

Frisco, TX

4.9
1,249 Reviews

1,249 Reviews of Crest Volvo Cars - Service Center

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May 21, 2025

Lyn, treated me with respect and explained things to me so I could understand. Also he listened to my concerns. My last encounter did not go so well and because of Lyn my faith in this company has been r More

by lolojacksoncarson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2025

Crest Volvo keeps proving to be a car dealership you can depend on. It offer first class service and courtesy. I will always be a customer of Crest Volvo… More

by tmendheim58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025

Thank you for the incredible friendly service! It was simple and painless. We appreciate all you do! More

by Randall Nixon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Morgello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025

Jordan is the best. He is always honest and enjoyable to work with. Takes interest in our needs. More

by Kathy R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2025 -

Crest Volvo Cars responded

Thank you, Kathy, for your wonderful review! We are thrilled to hear such positive feedback about Jordan. It’s great to know that he has made a meaningful impact by being honest and attentive to your needs. We appreciate your support and look forward to continuing to provide you with excellent service!

May 18, 2025

Jordan is honest! He has serviced my vehicles since 2016. Very smart. I I trust him. Great guy! If only he sold volvos too. More

by RUSTY20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Crest Volvo Cars responded

Thank you for the fantastic review! We’re so happy to hear that Jordan has earned your trust over the years with his honesty and expertise. He truly is a great asset to our team! We’ll be sure to pass along your kind words. And who knows, maybe someday he’ll be selling Volvos too!

May 18, 2025

Lyn at Crest Volvo was very helpful and provided great customer service during my 3 year maintenance service. More

by ALICIAF122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Crest Volvo Cars responded

Thank you, Alicia, for your wonderful feedback! We are thrilled to hear that Lyn provided you with helpful service during your 3-year maintenance. Our team is dedicated to ensuring a positive experience for all our customers, and it's great to know we met your expectations. We look forward to serving you again!

May 18, 2025

Great communication. Everyone was friendly and helpful. Really good experience. Feels nice to see a service department like that. Makes me feel comfortable coming back. More

by HHBURNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Crest Volvo Cars responded

Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you found our communication effective and our team friendly and helpful. Creating a welcoming atmosphere is important to us, and we’re glad it made you feel comfortable returning. We look forward to seeing you again soon!

May 18, 2025

It is a convenient location and cares tremendously about customer service. Any repairs or maintenance i get done from this dealership is done with great quality that lasts for a very long time. Duration bet More

by LKUMAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Crest Volvo Cars responded

Thank you for your wonderful feedback! We are delighted to hear that you appreciate our convenient location and the commitment we have to customer service. It’s our goal to provide high-quality repairs and maintenance that stand the test of time, and we’re glad to know that our efforts have made a positive impact on your experience. We look forward to serving you again in the future!

May 18, 2025

Everything was great and timely. Communication was excellent. It was expensive though. But I guess you get what you pay for. More

by RICHARDSON_ASHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Crest Volvo Cars responded

Thank you for your honest and thoughtful review! We're glad to hear everything was timely and that our communication met your expectations. We understand that quality service can come at a cost, and we truly appreciate your understanding and trust in us. We're always here when you need us!

May 18, 2025

Mark was very upfront and curious. The process was simple and efficient. I appreciate the whole staff. More

by TRE1470
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Morgello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2025 -

Crest Volvo Cars responded

Thank youfor your wonderful feedback! We are thrilled to hear that you found the process simple and efficient. Mark and our entire team strive to provide an exceptional experience, and your appreciation means a lot to us. We look forward to serving you again!

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