Crest Volvo Cars - Service Center

I’d like to share feedback regarding my recent service visit. While my previous experience at Crest Volvo—particularly during the purchase of my SUV in December—was outstanding, this recent interaction un visit. While my previous experience at Crest Volvo—particularly during the purchase of my SUV in December—was outstanding, this recent interaction unfortunately fell short of those expectations. During this visit, Bryce assisted me on behalf of Mark, who was unavailable. While I understand that service advisors have busy schedules, I couldn’t help but feel like an inconvenience throughout the process. It was especially disheartening to observe a noticeably more courteous and engaging demeanor from Bryce when interacting with his own clients. As someone who was referred to Crest Volvo by two satisfied customers, and who has also recommended your dealership based on my own positive experience, this inconsistency in treatment was disappointing. I hope that in the future, all customers—regardless of who their assigned advisor is—receive the same level of professionalism, courtesy, and attention. A little kindness goes a long way, and I believe it’s a standard that should be consistent across all client interactions. Moving forward, I would prefer not to be assisted by Bryce again. I genuinely appreciate the high standards Crest Volvo is known for and trust that this feedback will be taken constructively to help maintain that reputation. Thank you for your time and consideration. More

Good result,the air conditioning issue was resolved and the system works good. As expected the system works good. As expected More

Was very satisfied with my service and the communications with Lyn. Love your friendly service. with Lyn. Love your friendly service. More

I have been a customer through 3 Volvo’s. 4 moves of dealership and even though other dealers closer would not go anywhere else. Lynn Ford is awesome 4 moves of dealership and even though other dealers closer would not go anywhere else. Lynn Ford is awesome More

Keith has been my service advisor for years. He's very helpful & friendly. The whole operation is very efficient. He's very helpful & friendly. The whole operation is very efficient. More

Outstanding, as always. Thank you for your business. Barry Pinlac was very helpful to make this happen. Thank you for your business. Barry Pinlac was very helpful to make this happen. More

Allieis fabulous and I love working with her. Appointment time was kept and I got to my next appointment on time everything was done. Appointment time was kept and I got to my next appointment on time everything was done. More

Lyn Ford and Volvo have been taken care of our cars since 1997. What was once Volvo of Richardson is now Crest Volvo. Lyn has been there every step of the way and made sure that every detail is taken care of 1997. What was once Volvo of Richardson is now Crest Volvo. Lyn has been there every step of the way and made sure that every detail is taken care of. They treat customers as people not numbers. I will never take my car anywhere else. More

Jordan is the best service advisor ever. Max was our sales person and he did a great job following up Max was our sales person and he did a great job following up More

Jordan as always is very helpful, pragmatic, easy going and kind. He is a pleasure to work with. and kind. He is a pleasure to work with. More