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Crest Volvo Cars - Service Center

Frisco, TX

4.9
1,314 Reviews

1,314 Reviews of Crest Volvo Cars - Service Center

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June 02, 2025

Great customer service from my service advisor Ali. I highly recommend this dealership for their repair services. They were professional, knowledgeable and did an excellent job cleaning my car insde & More

by SURAFELMATHIAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2025 -

Crest Volvo Cars responded

Thank you for your wonderful feedback! We are thrilled to hear that you had a great experience with Ally and that our team provided you with professional and knowledgeable service. We take pride in ensuring our customers' vehicles are returned in excellent condition, and we appreciate your recommendation. We look forward to seeing you next time!

June 02, 2025

Mark has done great job while our car was at service! We appreciate his help! More

by FXZHAO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Morgello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2025 -

Crest Volvo Cars responded

Thank you for your positive feedback! We are thrilled to hear that Mark provided you with excellent service during your visit. Our team is dedicated to ensuring a great experience for our customers, and we appreciate you taking the time to share your thoughts. We look forward to seeing you next time!

June 02, 2025

Great customer service! I love my Volvo and Crest has exceptional service. I trust them completely. More

by LINDA.NASTOUPIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2025 -

Crest Volvo Cars responded

Thank you, Linda, for your wonderful review! We are thrilled to hear that you love your Volvo and that our team has provided you with exceptional service. Your trust means a lot to us, and we are committed to continuing to meet your expectations. We look forward to seeing you again next time!

June 02, 2025

Lyn is the best service advisor. He is very knowledgeable and helpful. He is also a great communicator. More

by SNATEX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2025 -

Crest Volvo Cars responded

Thank you for your wonderful feedback! We are thrilled to hear that Lyn provided you with exceptional service. Our team takes pride in being knowledgeable and helpful, and it's great to know that Lyn's communication skills made a positive impact on your experience. We appreciate your support and look forward to assisting you again in the future!

June 01, 2025

I have owned 6 Volvos over the years. Lyn has been my advisor for the last three and I trust him to have my best interest in mind. More

by lbm9214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2025 -

Crest Volvo Cars responded

Thank you for your wonderful review! We are thrilled to hear about your positive experience with Lyn and appreciate your trust in him as your advisor. Your loyalty over the years is truly valued, and we look forward to continuing to support you with your Volvo needs.

June 01, 2025

I have owned 6 Volvos over the years and Lyn has been my advisor for the last 3 cars. I trust him to have my best interest in mind. More

by lbm9214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2025 -

Crest Volvo Cars responded

Thank you for sharing your positive experience with us. We are thrilled to hear that Lyn has consistently provided you with exceptional service throughout your time with us. Building trust with our customers is a priority, and we appreciate your loyalty to our brand and team. We look forward to seeing you next time!

June 01, 2025

They are always courteous and kind. They always do my best to meet my needs. More

by IJINGYI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2025 -

Crest Volvo Cars responded

Thank you for your wonderful feedback! We are delighted to hear that you have consistently experienced courteous service and that our team has been able to meet your needs. Your satisfaction is our priority, and we look forward to continuing to provide you with exceptional service in the future.

May 31, 2025

Lyn has been my family's services advisor for a very long time. Always a great experience. More

by EEROMANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2025 -

Crest Volvo Cars responded

Thank you for your wonderful feedback! We are thrilled to hear that Lyn has consistently provided you and your family with a great experience as your service advisor. Our team strives to offer exceptional service, and it’s rewarding to know that we have met your expectations. We look forward to continuing to serve you!

May 31, 2025

Jordan is great. He’s very honest and straightforward and explained the services that could be done now or could wait until my next visit. More

by MARCJ0169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2025 -

Crest Volvo Cars responded

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Jordan. Honesty and clear communication are values we prioritize, and it’s great to know that they made a difference in your visit. We look forward to serving you again in the future!

May 31, 2025

Honestly informed what every thing is going on about our vehicle. Updated timeline, when vehicle will be ready to pick up and received a phone call. More

by VJREDDY
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2025 -

Crest Volvo Cars responded

Thank you for your wonderful feedback! We are pleased to hear that you felt well-informed about the status of your vehicle and appreciated the updates throughout the process. Providing timely communication is important to us, and we’re glad to know it made a positive impact on your experience. We look forward to serving you again!

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