Crest Volvo Cars - Service Center
Frisco, TX
1,326 Reviews of Crest Volvo Cars - Service Center
Thank you for the incredible friendly service! It was simple and painless. We appreciate all you do! It was simple and painless. We appreciate all you do! More
It is a convenient location and cares tremendously about customer service. Any repairs or maintenance i get done from this dealership is done with great quality that lasts for a very long time. Duration bet customer service. Any repairs or maintenance i get done from this dealership is done with great quality that lasts for a very long time. Duration between repairs and maintenance is considerably long that shows the quality and ethics of the people working on it. More
Good result,the air conditioning issue was resolved and the system works good. As expected the system works good. As expected More
Mark was very upfront and curious. The process was simple and efficient. I appreciate the whole staff. The process was simple and efficient. I appreciate the whole staff. More
Jordan is honest! He has serviced my vehicles since 2016. Very smart. I I trust him. Great guy! If only he sold volvos too. He has serviced my vehicles since 2016. Very smart. I I trust him. Great guy! If only he sold volvos too. More
Everything was great and timely. Communication was excellent. It was expensive though. But I guess you get what you pay for. Communication was excellent. It was expensive though. But I guess you get what you pay for. More
I’d like to share feedback regarding my recent service visit. While my previous experience at Crest Volvo—particularly during the purchase of my SUV in December—was outstanding, this recent interaction un visit. While my previous experience at Crest Volvo—particularly during the purchase of my SUV in December—was outstanding, this recent interaction unfortunately fell short of those expectations. During this visit, Bryce assisted me on behalf of Mark, who was unavailable. While I understand that service advisors have busy schedules, I couldn’t help but feel like an inconvenience throughout the process. It was especially disheartening to observe a noticeably more courteous and engaging demeanor from Bryce when interacting with his own clients. As someone who was referred to Crest Volvo by two satisfied customers, and who has also recommended your dealership based on my own positive experience, this inconsistency in treatment was disappointing. I hope that in the future, all customers—regardless of who their assigned advisor is—receive the same level of professionalism, courtesy, and attention. A little kindness goes a long way, and I believe it’s a standard that should be consistent across all client interactions. Moving forward, I would prefer not to be assisted by Bryce again. I genuinely appreciate the high standards Crest Volvo is known for and trust that this feedback will be taken constructively to help maintain that reputation. Thank you for your time and consideration. More
Great communication. Everyone was friendly and helpful. Really good experience. Feels nice to see a service department like that. Makes me feel comfortable coming back. Everyone was friendly and helpful. Really good experience. Feels nice to see a service department like that. Makes me feel comfortable coming back. More
Allieis fabulous and I love working with her. Appointment time was kept and I got to my next appointment on time everything was done. Appointment time was kept and I got to my next appointment on time everything was done. More