Crestmont Buick GMC - Service Center

Short handed Too much turn over at this dealership. Worked with three different service managers in just a little over 3 months. They take a long time to follow up because of shortage of people. Worked with three different service managers in just a little over 3 months. They take a long time to follow up because of shortage of people. More

No communication hard to contact anyone in the building with a 7hr service wait in the lobby with a 7hr service wait in the lobby More

Communication from the service department was poor. It took 3 weeks to get the work completed and I was provided a loaner after 2 weeks without a vehicle. The work that they did on the car was fine. It took 3 weeks to get the work completed and I was provided a loaner after 2 weeks without a vehicle. The work that they did on the car was fine. More

The truck is purchased was not inspected i only have the truck for about 3 weeks the previous owner had a dog im still cleaning dog hair and the smell the front brakes are making noises i can't get the tire truck for about 3 weeks the previous owner had a dog im still cleaning dog hair and the smell the front brakes are making noises i can't get the tires off wasn't it supposed to get an inspection? More

I worked with Sean and he was amazing. Got me right and and addressed my issue! Wonderful service, wonderful guy Got me right and and addressed my issue! Wonderful service, wonderful guy More

I am pleased with my customer experience. I will return and give recommendations to others. I will return and give recommendations to others. More

Excellent experience Sean was very professional. The service was quick. The coffee and atmosphere were both good. The service was quick. The coffee and atmosphere were both good. More

My car still haven’t been serviced and I came in for service June 6th service June 6th More

Dealer was excellent, quick, and got me the best deal. Thank you so much everyone! Thank you so much everyone! More

Took too long and i was waiting there. My half day of work spent doing nothing My half day of work spent doing nothing More