Back

Crestmont Buick GMC - Service Center

Beachwood, OH

4.0
266 Reviews

266 Reviews of Crestmont Buick GMC - Service Center

Sort by
July 29, 2025

Very friendly and speedy for an oil change while I waited I will return again More

by herscheycohen
Recommend Dealer
Yes
July 29, 2025

Clean waiting room. Friendly people easy to make appointment work completed when they said car would. Be ready. More

by g230840
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
nathan hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2025

Experience was mediocre. No complimentary car wash or video of technician completing service. Bare minimum More

by denarahoward
Recommend Dealer
No
July 27, 2025

Max was very thorough with reviewing what was completed and what could be completed. He explained that it was not urgent but suggested it be taken care of in the near future. No pressure. He also explained More

by RPKING
Recommend Dealer
Yes
Employees Worked With
Max Hreha/7704*W*
July 26, 2025

Check in was quick. Service was prompt and efficient. Great service job and out in good time More

by TWMACKIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2025

My service experience was good, except when the computers went down. The next day I picked up my car. The service area is clean anc high tech, and Connie, our representative, was helpful and informative. More

by skerry.philip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
YVONNE OWENS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connie
July 24, 2025

The service dept is very professional and thorough Max went above and beyond. After 3 trips to another repair facility that misdiagnosed my vehicle. The first visit to Crestmont was on point. They told me More

by andrea44109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max
July 19, 2025

Great and fast service was able to get in for an oil change quickly which was greatly appreciated More

by KTAVERNELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
July 19, 2025

I enjoyed the quick service and the courtesy ride also the knowledgeable ability of Connie More

by MARTIN7107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ci Connie stiles
July 19, 2025

Mike made our service experience very pleasant. He helped me arrange service appointments that were compatible with my work schedule. I also appreciated that he was very honest and transparent abou More

by CRAWFORDTALIA
Recommend Dealer
Yes
Employees Worked With
Mike Attewell
1
...