Crestmont Buick GMC - Service Center

The location is convenient, but service mediocre. I waited 10 minutes waiting in line in my care before anyone greeted me. My oil change and first inspection took almost 2 hours. The refrigerator wh I waited 10 minutes waiting in line in my care before anyone greeted me. My oil change and first inspection took almost 2 hours. The refrigerator which was supposes to contain water bottles was empty. I was given no reason that my check engine occasionally comes on. My car was not washed until I asked it to be and it was never dried. More

Terrible service. Lance Stephenson was very unprofessional. He recommended a new battery in the vehicle that I had just purchased from the dealership not even 3 mon Lance Stephenson was very unprofessional. He recommended a new battery in the vehicle that I had just purchased from the dealership not even 3 months prior. He had stated he would check prior to me coming to pick up my vehicle while it was in service. When I got there I had asked him if they had put a new battery in. He had stated that they did not. So Crestmont Buick GMC is that cheap that they cannot put a new battery in a vehicle that I had just purchased 3 months prior to me being there again to have my vehicle in for service. I personally do not recommend Crestmont Buick GMC for your vehicle needs. More

very professional very courteous, very timely. Very helpful. Greatly appreciate your service. Thank you so much. Very helpful. Greatly appreciate your service. Thank you so much. More

Ashley was very helpful and attentive. She provided updates while I waited for my car. She provided updates while I waited for my car. More

Working with Lance and the other members of the Service Department was a pleasure. After my car experienced some sudden unexpected issues, I was able to have it worked on immediately. While it actually t Department was a pleasure. After my car experienced some sudden unexpected issues, I was able to have it worked on immediately. While it actually took two trips to the Service Department to resolve the problem, my experience was great! More

Service was canceled several times! I was disappointed because employees called off both time I was rescheduled! I was disappointed because employees called off both time I was rescheduled! More

The service department extended itself to complete my service needs. They kept me informed of the progress and the amount of wait time for completion service needs. They kept me informed of the progress and the amount of wait time for completion More

I Brought my vehicle in they were able to rotate my tires and check my brakes in no time at all. I waited in the waiting area drinking my coffee that I got there and check my brakes in no time at all. I waited in the waiting area drinking my coffee that I got there More

I had a great experience with the auto repair service at Crestmont dealership. My advisor Ashley, was professional, friendly, and kept me updated throughout the entire process. My vehicle was repaired quick Crestmont dealership. My advisor Ashley, was professional, friendly, and kept me updated throughout the entire process. My vehicle was repaired quickly and returned in excellent condition. I appreciated the honest service and attention to detail. I would definitely recommend Crestmont to anyone in need of reliable auto service. More

Always cordial and welcoming! Because I am handicapped, I require more time to move around. The staff are very patient with me. Because I am handicapped, I require more time to move around. The staff are very patient with me. More