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Crestmont Buick GMC - Service Center

Beachwood, OH

4.0
220 Reviews

220 Reviews of Crestmont Buick GMC - Service Center

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April 30, 2025

I had a great experience with the auto repair service at Crestmont dealership. My advisor Ashley, was professional, friendly, and kept me updated throughout the entire process. My vehicle was repaired quick More

by teacherLady
Recommend Dealer
Yes
Employees Worked With
Ashley
April 30, 2025

Always cordial and welcoming! Because I am handicapped, I require more time to move around. The staff are very patient with me. More

by Patricia
Recommend Dealer
Yes
Employees Worked With
Don't remember his name, but he was extremely kind and polite.
April 29, 2025

Lance was very attentive and to the point. He made sure everything was OK before I left. More

by roberthmurray
Recommend Dealer
Yes
Employees Worked With
LANce
April 26, 2025

The service apartment was very helpful and I was glad, my car was maintained well, I give it a tumm up Thanks More

by na13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who help me
April 26, 2025

I had a 8:45 appointment for a oil change and service job I was out before 10:00 More

by ermj408
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amos Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2025

Lance was VERY accommodating and honest and I appreciate that very, very much!Tgank you More

by mmontesanto
Recommend Dealer
Yes
Employees Worked With
Lance
April 25, 2025

The service was completed and the young lady always kept me informed sorry I forgot her name. More

by aaaron.aa54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service lady I forgot her name
April 25, 2025

The price I was charged for oil change, tires rotation and filter change wish I didn’t Think that was need I have lease cars since 2012 and the price I was has never been that much and i never need a filt More

by bonnie.snead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
YVONNE OWENS
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

Professional Business and services professionals services department and professional front desk services and department and services More

by Carol Webb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
April 19, 2025

Very accomodating Appreciated updates, checkout was annoying with a 3% charge for credit card Wish I could have had car wash More

by Nicole22
Recommend Dealer
Yes
Employees Worked With
Ashley
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