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Crestmont Buick GMC - Service Center

Beachwood, OH

4.0
304 Reviews

304 Reviews of Crestmont Buick GMC - Service Center

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September 11, 2025

Worste GMC dealership in the area. Will never go back. Service is horrible stay away from here!! More

by doug.morton45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
September 07, 2025

The service I received was Friendly and prompt. The staff was very kind and helpful. More

by tone_oz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
September 07, 2025

My service provider was pleasant and very informative. . keep me aware of what was going on. And when my service was done. And more of a pleasure to encounter when I dropped off and picked up. More

by johnsonroosevelt29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connie
September 06, 2025

Great service and you can tell they do things right and don’t just rush the job! More

by devonk1220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who I worked with
September 06, 2025

It was a good day they was nice and and they was fast like how they smile and was very nice More

by charlesshanklin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
YVONNE OWENS
3.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
nathan hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lashounda Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Kovalcik
3.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2025

No loaners available fit warranty work. Porter was suppose to come and get me Wednesday morning. I text Mike and left him a voicemail. Got no response. I had to take an Uber to get my car. More

by Christiwallar
Recommend Dealer
No
Employees Worked With
Mike
September 04, 2025

They took care of my AC issue, and now I am not sweating while driving. More

by tash27dev10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connie
September 03, 2025

The wait was extremely long. I finally got the car after I hounded the service rep.. More

by skerry.philip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connie
September 02, 2025

The young man who took my car and was not communicated. I had to ask him to basic name, and he talked in your your jargon, and I was supposed to understand More

by ettagood35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt service department
September 02, 2025

Very good service in and out on time and the service advisor was very nice More

by xtimeAppt+2165448895
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Hreha
1
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