266 Reviews of Crestmont Buick GMC - Service Center
I had a great experience getting and oil change, it was simple to check in, unfortunately my only complaint is that I waited almost two hours. The person i checked I with said 45 min to an hour and i under simple to check in, unfortunately my only complaint is that I waited almost two hours. The person i checked I with said 45 min to an hour and i understand things happen but a check in when it was going to take longer would have been appreciated. More
The staff and service is very professional. I will return to this dealership. The site is clean and comfortable. I will return to this dealership. The site is clean and comfortable. More
Short handed Too much turn over at this dealership. Worked with three different service managers in just a little over 3 months. They take a long time to follow up because of shortage of people. Worked with three different service managers in just a little over 3 months. They take a long time to follow up because of shortage of people. More
Communication from the service department was poor. It took 3 weeks to get the work completed and I was provided a loaner after 2 weeks without a vehicle. The work that they did on the car was fine. It took 3 weeks to get the work completed and I was provided a loaner after 2 weeks without a vehicle. The work that they did on the car was fine. More
The truck is purchased was not inspected i only have the truck for about 3 weeks the previous owner had a dog im still cleaning dog hair and the smell the front brakes are making noises i can't get the tire truck for about 3 weeks the previous owner had a dog im still cleaning dog hair and the smell the front brakes are making noises i can't get the tires off wasn't it supposed to get an inspection? More