Back

Crestmont Buick GMC - Service Center

Beachwood, OH

4.0
303 Reviews

303 Reviews of Crestmont Buick GMC - Service Center

Sort by
September 02, 2025

The dealership’s personnel were friendly and attentive the entire time. Would gladly shop here again. More

by rennisxv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
YVONNE OWENS
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2025

Lance was wonderful to work with. He clearly explained the service recommendations for my car and why I might consider each and did not pressure me into any additional services. The w More

by Meltolle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance in service dept
August 30, 2025

Best experience I’ve had, would absolutely bring my car back here for service in the future. More

by Seth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
August 29, 2025

I received no help because of timing which they scheduled. Absolutely dissatisfied, disappointed. This has happened since buying a car from this dealership. Every step of the way has been a bad exp More

by smithlavonna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I did not
August 26, 2025

They was very nice & helpful with the work I had done & what I would like to get done & with ordering the add on parts I’m getting More

by NenaMaria Goines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
August 26, 2025

This has to be the worst dealership ever. They continue to contact me for a review of service that I have not had. Stop harassing me with calls, emails, and surveys! More

by BobbleSmitty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
YVONNE OWENS
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Cruz
1.0
This rating includes all reviews, with more weight given to recent reviews.
nathan hull
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lashounda Carpenter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Kovalcik
1.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2025

I took my truck for a radiator leak and it was fixed to my satisfaction. There was one issue that I had and the problem was resolved quickly to my satisfaction. Max was great! More

by mlpage64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max
August 24, 2025

I paid for service not needed I did not need a diagnosis because I just had one due at another dealer. I explained what was happening and they wanted to charge a large repair when it wasn’t needed. I felt s More

by onlyluvchi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
A female in the service department
August 22, 2025

Work performed not shown… very skeptical about the job. Most places show the extent of work.. It seems that they simply taped up wires and charged me 500 dollars! More

by jlribins4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
YVONNE OWENS
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2025

Connie and the service staff at Crestmont Buick were efficient and friendly when I brought my car in for service. The whole experience was pleasant and timely. I’m glad I’m a Crestmont Buick customer. More

by skerry.philip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connie
2
...