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Crestmont Buick GMC - Service Center

Beachwood, OH

4.0
304 Reviews

304 Reviews of Crestmont Buick GMC - Service Center

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August 21, 2025

Connie and the service staff at Crestmont Buick were efficient and friendly when I brought my car in for service. The whole experience was pleasant and timely. I’m glad I’m a Crestmont Buick customer. More

by skerry.philip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connie
August 21, 2025

Friendly staff and they always seem to get me out quickly even though they're usually pretty busy. More

by netteluv19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connie
August 20, 2025

The mechanic came out and talked to me about the work performed on my car. I appreciated this and was happy with his work. More

by amredding9
Recommend Dealer
Yes
August 19, 2025

Prompt, efficient and professional care. Connie is 5 Stars! She was there for me during the whole service process. More

by Custom Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connie, service
August 19, 2025

Mike, you are the best and incredibly intuitive as it relates to sensing a customer's situation and needs because You listen well. You are an asset to Crestmont Buick! I will bring my business back bec More

by Jgriffin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike sales consultant in service department
August 16, 2025

I received a false advertisement, went for the promotion only to be told, this could not be honored. More

by andiateaira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
August 15, 2025

My experience with Crestmont Buick was a positive and refreshing. I experienced a problem with another company and when l explained it to Max at Crestmont he knew exactly what the problem was and told me More

by tallen1257
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max from Service dept
August 11, 2025

Started off shaky took awhile before someone ask what I was there for. It got better More

by jossiebradley
Recommend Dealer
Yes
Employees Worked With
Lance
August 11, 2025

Started off shaky took awhile before someone ask what I was there for. It got better More

by jossiebradley
Recommend Dealer
Yes
Employees Worked With
Lance
August 07, 2025

I had an appointment for oil change and tire rotation. And it took two hours. More

by vicegrip092062
Recommend Dealer
No
Employees Worked With
Connie /service dept